Does Trupanion pay their employees well?

According to anonymously submitted Glassdoor reviews, Trupanion employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Trupanion. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Trupanion?

41% of Trupanion employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trupanion 3.7 out of 5 for work life balance, 3.2 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Trupanion?

Member Experience Specialist (22) , Customer Service Representative (21) , Account Manager (15) , Claims (14) , Retention Specialist (12) , Territory Partner (10) , Manager (9) , Sales (9) , Sales Representative (7) , Claims Specialist (6) , Customer Care Specialist (6) , Sales Specialist (6) , Actuarial Analyst (5) , Claims Adjuster (5) , Claims Adjudication Specialist (4)

What are the pros of working at Trupanion according to real employee reviews?

"Generally great benefits!" ((in 69 reviews)); "The people you work with are great and who doesn't love having a dog to cuddle with if you have a bad call" ((in 31 reviews)); "Great culture and Atmosphere at Trupanion" ((in 18 reviews)); "Work from home, flexible hours, great insurance." ((in 16 reviews)); "There is a good work life balance and they're very diverse." ((in 14 reviews))

What are the cons of working at Trupanion according to real employee reviews?

"low pay but can bring pet to work" ((in 26 reviews)); "Snotty, infantile, and inexperienced managers that have no business leading ANYONE." ((in 25 reviews)); "Senior leadership has non working bros or hard working chicks." ((in 23 reviews)); "RSU's price continues to tank due to poor management decisions." ((in 21 reviews)); "Middle and upper management can be incredibly hard to deal with (middle management has VERY little support.)" ((in 13 reviews))

What are employees saying about Trupanion layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Trupanion layoffs and their outlook for job security at Trupanion in 2026.

What are the top reviewed Trupanion locations?

Seattle , Ballard , Los Angeles , Chicago , Chattanooga , Las Vegas , West Seattle , South Seattle , Hoboken , Leesburg , New York , Suffern , Milwaukee , San Antonio , Nashville , Bakersfield , Orange , Mountlake Terrace , Renton , Orlando , Atlanta , Delran , Shoreline , Remote , South Florida , Georgetown

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Trupanion

Trupanion reviews

3.2

41% would recommend to a friend

(427 total reviews)

Margi Tooth

36% approve of CEO

38% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Trupanion has an employee rating of 3.2 out of 5 stars, based on 427 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trupanion employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.3 stars).

Reviews by job title

427 reviews

2.0

Dec 12, 2024

Promised a lot, under delivered

Customer service

Recommend

CEO approval

Business Outlook

Pros

If you get a great manager, things will be good. There is some room for growth

Cons

Clients are horrible to you. Wears on your mental health. They say there’s lots of growth but they make it impossible to reach

5.0

Nov 14, 2024

Best management ever

Retention specialist

Recommend

CEO approval

Business Outlook

Pros

First off, they do not do the toxic “your family here” or make things a popularity contest. Best managers I’ve ever had. Best benefits.

Cons

If you aren’t someone who wants challenges and goals you must meet then this isn’t for you.

5.0

Oct 23, 2024

Great company

Regional director

Recommend

CEO approval

Business Outlook

Pros

Great company to work for

Cons

Had growing pains when I was there

Viewing 43 - 45 of 427 Reviews

Jobs at Trupanion

Veterinary Sales Associate (Part-Time) – Seminole County, FL

Seminole, FL

View job

Customer Retention Specialist (Pacific Time Hours)

Operations & Automation Partner

Veterinary Sales Associate - Anchorage, AK

Anchorage, AK

View job

French Bilingual, Partner Support Coordinator