Trupanion reviews

3.2

41% would recommend to a friend

(427 total reviews)
avatar

Margi Tooth

36% approve of CEO

38% positive business outlook

Trupanion has an employee rating of 3.2 out of 5 stars, based on 427 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trupanion employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.3 stars).

Reviews by job title

427 reviews
3.0
May 24, 2024

Not what it used to be

Recommend
CEO approval
Business Outlook

Pros

Ability to work from home

Cons

Constantly changing bonus structure, lack of communication/transparency, very few growth opportunities

2.0
May 9, 2024

Went downhill

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working with hospitals, when they wanted to talk to you. Coworkers were great, if they worked.

Cons

Company went downhill within my time here. Several internal changes, layoffs of employees who did not deserve it. Some workers would cheat the system on their calls, management knew and did nothing. One even got promoted. Your hard work does not get recognized. Metrics changed constantly, and compensation hardly reflected it.

Viewing 64 - 66 of 427 Reviews

Glassdoor has 443 Trupanion reviews submitted anonymously by Trupanion employees. Read employee reviews and ratings on Glassdoor to decide if Trupanion is right for you.