Does Trustco Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Trustco Bank employees rate their compensation and benefits as 2.2 out of 5. Find out more about salaries and benefits at Trustco Bank. This rating has improved by 15% over the last 12 months.

How satisfied are employees working at Trustco Bank?

29% of Trustco Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trustco Bank 2.7 out of 5 for work life balance, 2.2 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Trustco Bank?

Branch Manager (30) , Teller (30) , Bank Teller (29) , Assistant Manager (26) , Universal Banker (24) , Assistant Branch Manager (21) , Manager (16) , Head Teller (15) , Assistant Brand Manager (ABM) (5) , Part Time Teller (5) , Customer Service Representative (4) , Senior Associate Banker (4) , Senior Universal Banker (4) , Assistant Branch Manager (ABM) (3) , Operations Specialist (3)

What are the pros of working at Trustco Bank according to real employee reviews?

"People you work with are mostly nice" ((in 12 reviews)); "Some great customers and employees" ((in 7 reviews)); "Job stability and consistent hours compared to many finance roles" ((in 5 reviews)); "Paid holidays." ((in 4 reviews)); "Easy work environment and learning place" ((in 3 reviews))

What are the cons of working at Trustco Bank according to real employee reviews?

"Low pay and can be overwhelming with no on to cover your lunch" ((in 74 reviews)); "No training" ((in 15 reviews)); "Awful upper management." ((in 15 reviews)); "Poor management makes for frustration among employees." ((in 13 reviews)); "Some are lucky to have a good manager (I was)" ((in 12 reviews))

What are the top reviewed Trustco Bank locations?

Albany , Orlando , Schenectady , New York , Longwood , Glenville , Catskill , Clifton Park , Latham , Saratoga Springs , Hudson , Peekskill , Jupiter , Altamonte Springs , Colonie , Denville , Northvale , Ramsey , Ballston Spa , Cobleskill , East Greenbush , Mechanicville , Rensselaer , Troy , Fort Edward , Glens Falls , Queensbury , Valatie , New Paltz , Bronxville

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Trustco Bank

Trustco Bank reviews

2.9

29% would recommend to a friend

(361 total reviews)

Robert J. McCormick

37% approve of CEO

39% positive business outlook

Ratings by category

3.0

Diversity & inclusion

2.7

Work/Life balance

2.5

Career opportunities

2.2

Culture & values

2.2

Compensation and benefits

2.1

Senior management

Trustco Bank has an employee rating of 2.9 out of 5 stars, based on 361 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Trustco Bank employee rating is 22% below average for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

361 reviews

2.0

May 21, 2017

Courier

Recommend

CEO approval

Business Outlook

Pros

Co-Workers were wonderful! Enjoyed the delivery and pick up of mail.

Cons

Had to pick up trash from the branches & drive all day with smelly garbage in car! No full time!

3.0

Apr 14, 2017

Assistant Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Not a bad place to work. Co-workers were helpful. A lot of opportunities for advancement in the company with limited education/training. Management was pretty reasonable. Enjoyed my time working there overall.

Cons

Low pay. Benefits are not great at all. Understaffed all the time.

2.0

Mar 29, 2017

Pay is horrible

Bank teller

Recommend

CEO approval

Business Outlook

Pros

Experience, schedule, relaxed environment if you lucky enough you can get hired in a branch were your manager is the awesome and doesn't micro managed.

Cons

Horrible pay, no room for improvement, no raises if you do it's about .10-.15 cents a year. Company does not communicate well with updates procedures or changes in policy. If you need help it's hard to find someone to help you because they dnt pick up phones and half the time people are new due to the high turn over rate in part time tellers and assistant managers so be prepare to teach yourself.

Viewing 313 - 315 of 361 Reviews

Jobs at Trustco Bank

Part Time Teller - Red Hook, NY

Full-Time Teller - Malta, NY

Part Time Teller - Florida

Longwood, FL

View job

Full Time Teller - Delmar, NY

Full Time Teller - Slingerlands, NY