Does Trustco Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Trustco Bank employees rate their compensation and benefits as 2.1 out of 5. Find out more about salaries and benefits at Trustco Bank. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Trustco Bank?

27% of Trustco Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trustco Bank 2.6 out of 5 for work life balance, 2.1 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at Trustco Bank?

Branch Manager (30) , Teller (30) , Bank Teller (29) , Assistant Manager (26) , Universal Banker (24) , Assistant Branch Manager (21) , Manager (17) , Head Teller (15) , Assistant Brand Manager (ABM) (5) , Part Time Teller (5) , Customer Service Representative (4) , Senior Associate Banker (4) , Senior Universal Banker (4) , Assistant Branch Manager (ABM) (3) , Operations Specialist (3)

What are the pros of working at Trustco Bank according to real employee reviews?

"People you work with are mostly nice" ((in 12 reviews)); "Some great customers and employees" ((in 7 reviews)); "Paid holidays." ((in 4 reviews)); "Easy work environment and learning place" ((in 3 reviews)); "The schedule was a set schedule and that was good." ((in 3 reviews))

What are the cons of working at Trustco Bank according to real employee reviews?

"Low pay and can be overwhelming with no on to cover your lunch" ((in 73 reviews)); "Awful upper management." ((in 15 reviews)); "Poor management makes for frustration among employees." ((in 15 reviews)); "No training is given to prepare you to help their upset customers and they are a lot." ((in 13 reviews)); "Some are lucky to have a good manager (I was)" ((in 12 reviews))

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Trustco Bank

Trustco Bank reviews

2.8

27% would recommend to a friend

(362 total reviews)

Robert J. McCormick

34% approve of CEO

36% positive business outlook

Ratings by category

2.9

Diversity & inclusion

2.6

Work/Life balance

2.4

Career opportunities

2.1

Culture & values

2.1

Compensation and benefits

2.0

Senior management

Trustco Bank has an employee rating of 2.8 out of 5 stars, based on 362 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Trustco Bank employee rating is 25% below average for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

362 reviews

3.0

Feb 11, 2025

Salary

Universal banker

Recommend

CEO approval

Business Outlook

Pros

Not that much I can say about it

Cons

They try to get you to use your pto time for everything

2.0

Jan 23, 2025

Low paying job

Bank teller

Recommend

CEO approval

Business Outlook

Pros

Not a busy banking institution, so the work was easy and not stressful.

Cons

The pay is very low.

4.0

Jan 13, 2025

Growth Potential

Branch manager

Recommend

CEO approval

Business Outlook

Pros

This I a smaller bank so they have more competitive products so it makes the job easier. The potential for growth is dependent on you, I went from a part time teller to a Branch Manager in two years. So you learn the industry and convert to a larger institution or stay and continue to grow. They have great discounted rates for employees, as well as CD benefits. You leave early on Tuesdays.

Cons

With it being a smaller bank its a slow place work environment. The goals are obtainable but depending on your branch you may have to outsource to different areas for leads. The pay matches pace of the environment, but the bonuses can make up for that as a manager.

Viewing 43 - 45 of 362 Reviews

Jobs at Trustco Bank

Part Time Teller - Florida

Longwood, FL

View job

Full Time Courier - Longwood, FL

Longwood, FL

View job

Assistant Branch Manager - Florida

Longwood, FL

View job

Part Time Teller - Windermere, FL