Trustco Bank reviews

2.9

29% would recommend to a friend

(361 total reviews)
avatar

Robert J. McCormick

37% approve of CEO

39% positive business outlook

Trustco Bank has an employee rating of 2.9 out of 5 stars, based on 361 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Trustco Bank employee rating is 22% below average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

361 reviews
2.0
Aug 29, 2022

TERRIBLE

Recommend
CEO approval
Business Outlook

Pros

If You have the proper Business Banker you can get a lot of things done for you. As far as promotions, or even small accommodations as in PTO. However, one may be able to promote within the company.

Cons

Unfortunately, many more cons than pros. Some of the Business Bankers and Higher Management really do not promote within causing many people to leave and go on to better things. Trustco hires some of the incredible people who may make one wonder "how did this person get this job?" Management sucks, they have favoritism, and lack discipline to those of their favorites or superiors. Branch Administration is the worst, some simple tasks takes them a century to get done. It is a joke, oh and guys this is an AT-WILL Company meaning they can fire you for no absolute reason so yeah, be wise. And be careful what Branch you get or the Business Banker, you will know off the vibes and attitudes, This company is very cut throat and many do not want to see you succeed than their favorite superiors.

2.0
Aug 23, 2022
Recommend
CEO approval
Business Outlook

Pros

Management was kind and helpful as well as upper management

Cons

Low pay, poor benefits, inadequate training, high turnover, no work/life balance

3.0
Aug 3, 2022
Recommend
CEO approval
Business Outlook

Pros

Benefits after 6 months. It’s all about who you know.

Cons

It’s all about who you know. Senior management is not involved enough to understand day to day processes and why staff struggle and there is constant staff turn over.

Viewing 49 - 51 of 361 Reviews

Glassdoor has 368 Trustco Bank reviews submitted anonymously by Trustco Bank employees. Read employee reviews and ratings on Glassdoor to decide if Trustco Bank is right for you.