Does Trustco Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Trustco Bank employees rate their compensation and benefits as 2.1 out of 5. Find out more about salaries and benefits at Trustco Bank. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Trustco Bank?

27% of Trustco Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trustco Bank 2.6 out of 5 for work life balance, 2.1 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at Trustco Bank?

Branch Manager (30) , Teller (30) , Bank Teller (29) , Assistant Manager (26) , Universal Banker (24) , Assistant Branch Manager (21) , Manager (17) , Head Teller (15) , Assistant Brand Manager (ABM) (5) , Part Time Teller (5) , Customer Service Representative (4) , Senior Associate Banker (4) , Senior Universal Banker (4) , Assistant Branch Manager (ABM) (3) , Operations Specialist (3)

What are the pros of working at Trustco Bank according to real employee reviews?

"People you work with are mostly nice" ((in 12 reviews)); "Some great customers and employees" ((in 7 reviews)); "Paid holidays." ((in 4 reviews)); "Easy work environment and learning place" ((in 3 reviews)); "The schedule was a set schedule and that was good." ((in 3 reviews))

What are the cons of working at Trustco Bank according to real employee reviews?

"Low pay and can be overwhelming with no on to cover your lunch" ((in 73 reviews)); "Awful upper management." ((in 15 reviews)); "Poor management makes for frustration among employees." ((in 15 reviews)); "No training is given to prepare you to help their upset customers and they are a lot." ((in 13 reviews)); "Some are lucky to have a good manager (I was)" ((in 12 reviews))

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Trustco Bank

Trustco Bank reviews

2.8

27% would recommend to a friend

(362 total reviews)

Robert J. McCormick

34% approve of CEO

36% positive business outlook

Ratings by category

2.9

Diversity & inclusion

2.6

Work/Life balance

2.4

Career opportunities

2.1

Culture & values

2.1

Compensation and benefits

2.0

Senior management

Trustco Bank has an employee rating of 2.8 out of 5 stars, based on 362 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Trustco Bank employee rating is 25% below average for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

362 reviews

5.0

Sep 7, 2024

Amazing

Project manager

Recommend

CEO approval

Business Outlook

Pros

Job life people manager vision

Cons

Not much office location is

1.0

Sep 5, 2024

Still horrible

Universal banker

Recommend

CEO approval

Business Outlook

Pros

None at all. Don’t work here. Even if you’re desperate.

Cons

Fired multiple people before the Christmas holiday. Because of the contract signed prior to working for them, they are not obligated to give a reason why you’re terminated (because there is never a legitimate reason). Then they hire new people for the same position that in turns puts more stress and work on current employees.

2.0

Aug 12, 2024

Good company overall

Senior operations specialist

Recommend

CEO approval

Business Outlook

Pros

Great to work with the team

Cons

Small team, one office. Particular manager was extremely rude

Viewing 55 - 57 of 362 Reviews

Jobs at Trustco Bank

Part Time Teller - Florida

Longwood, FL

View job

Full Time Courier - Longwood, FL

Longwood, FL

View job

Assistant Branch Manager - Florida

Part Time Teller - Windermere, FL

Windermere, FL

View job