Does Trustco Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Trustco Bank employees rate their compensation and benefits as 2.2 out of 5. Find out more about salaries and benefits at Trustco Bank. This rating has improved by 15% over the last 12 months.

How satisfied are employees working at Trustco Bank?

29% of Trustco Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trustco Bank 2.7 out of 5 for work life balance, 2.2 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Trustco Bank?

Branch Manager (30) , Teller (30) , Bank Teller (29) , Assistant Manager (26) , Universal Banker (24) , Assistant Branch Manager (21) , Manager (16) , Head Teller (15) , Assistant Brand Manager (ABM) (5) , Part Time Teller (5) , Customer Service Representative (4) , Senior Associate Banker (4) , Senior Universal Banker (4) , Assistant Branch Manager (ABM) (3) , Operations Specialist (3)

What are the pros of working at Trustco Bank according to real employee reviews?

"Great Coworkers" ((in 12 reviews)); "People you work with are mostly nice" ((in 11 reviews)); "Job stability and consistent hours compared to many finance roles" ((in 5 reviews)); "Easy work environment and learning place" ((in 4 reviews)); "Paid holidays." ((in 4 reviews))

What are the cons of working at Trustco Bank according to real employee reviews?

"Low pay and can be overwhelming with no on to cover your lunch" ((in 70 reviews)); "Poor management makes for frustration among employees." ((in 15 reviews)); "Awful upper management." ((in 13 reviews)); "The salaries are low and the yearly increases are very low as well." ((in 12 reviews)); "Some are lucky to have a good manager (I was)" ((in 11 reviews))

What are the top reviewed Trustco Bank locations?

Albany , Orlando , Schenectady , New York , Longwood , Glenville , Catskill , Clifton Park , Latham , Saratoga Springs , Hudson , Peekskill , Jupiter , Altamonte Springs , Colonie , Denville , Northvale , Ramsey , Ballston Spa , Cobleskill , East Greenbush , Mechanicville , Rensselaer , Troy , Fort Edward , Glens Falls , Queensbury , Valatie , New Paltz , Bronxville

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Trustco Bank

Trustco Bank reviews

2.9

29% would recommend to a friend

(361 total reviews)

Robert J. McCormick

37% approve of CEO

39% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (361 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Trustco Bank has an employee rating of 2.9 out of 5 stars, based on 361 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Trustco Bank employee rating is 22% below average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

361 reviews

1.0

Oct 5, 2020

Stay away

Manager

Recommend

CEO approval

Business Outlook

Pros

Good place to gain experience.

Cons

They absolutely do not value their employees.

1.0

Sep 27, 2020

Stay Away

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Sometimes your at a branch where you get along with all the staff. Schedules are flexible.

Cons

Higher Management does not appreciate staff . Thinks of us as only bodies to fill up space.Your salary is very little and they undercut you with every opportunity not to give you a bonus. They have you drive everywhere to different branches with no concern of current pandemic.

1.0

Sep 24, 2020

No adequate training

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Nothing really to note here

Cons

No training, high turnover, low pay, terrible work culture

Viewing 73 - 75 of 361 Reviews

Jobs at Trustco Bank

Full-Time Teller - Malta, NY

Full Time Teller - Delmar, NY

Part Time Teller - Red Hook, NY

Part Time Teller - Florida

Longwood, FL

View job

Teller - Loudon Plaza, NY