Does Trustco Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Trustco Bank employees rate their compensation and benefits as 2.2 out of 5. Find out more about salaries and benefits at Trustco Bank. This rating has improved by 15% over the last 12 months.

How satisfied are employees working at Trustco Bank?

29% of Trustco Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trustco Bank 2.7 out of 5 for work life balance, 2.1 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Trustco Bank?

Branch Manager (30) , Teller (30) , Bank Teller (29) , Assistant Manager (26) , Universal Banker (24) , Assistant Branch Manager (21) , Manager (16) , Head Teller (15) , Assistant Brand Manager (ABM) (5) , Part Time Teller (5) , Customer Service Representative (4) , Senior Associate Banker (4) , Senior Universal Banker (4) , Assistant Branch Manager (ABM) (3) , Operations Specialist (3)

What are the pros of working at Trustco Bank according to real employee reviews?

"People you work with are mostly nice" ((in 10 reviews)); "Some great customers and employees" ((in 8 reviews)); "Paid holidays." ((in 5 reviews)); "Job stability and consistent hours compared to many finance roles" ((in 4 reviews)); "Easy work environment and learning place" ((in 3 reviews))

What are the cons of working at Trustco Bank according to real employee reviews?

"Low pay and can be overwhelming with no on to cover your lunch" ((in 70 reviews)); "Poor Training" ((in 15 reviews)); "Awful upper management." ((in 15 reviews)); "Some are lucky to have a good manager (I was)" ((in 13 reviews)); "Poor management makes for frustration among employees." ((in 13 reviews))

What are the top reviewed Trustco Bank locations?

Albany , Orlando , Schenectady , New York , Longwood , Glenville , Catskill , Clifton Park , Latham , Saratoga Springs , Hudson , Peekskill , Jupiter , Altamonte Springs , Colonie , Denville , Northvale , Ramsey , Ballston Spa , Cobleskill , East Greenbush , Mechanicville , Rensselaer , Troy , Fort Edward , Glens Falls , Queensbury , Valatie , New Paltz , Bronxville

Skip to content Skip to footer

Notifications

Trustco Bank

Trustco Bank reviews

2.9

29% would recommend to a friend

(361 total reviews)

Robert J. McCormick

37% approve of CEO

39% positive business outlook

Ratings by category

3.0

Diversity & inclusion

2.7

Work/Life balance

2.5

Career opportunities

2.2

Compensation and benefits

2.1

Culture & values

2.1

Senior management

Trustco Bank has an employee rating of 2.9 out of 5 stars, based on 361 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Trustco Bank employee rating is 22% below average for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

361 reviews

5.0

Apr 4, 2024

Great place to work

Compliance analyst

Recommend

CEO approval

Business Outlook

Pros

Easy to work with staff and management

Cons

Health insurance costs are too high.

2.0

Apr 2, 2024

Good for a stepping stone into mortgage lender

Asst. branch manager

Recommend

CEO approval

Business Outlook

Pros

Decent entry level experience for teller, mortgage processor

Cons

Very antiquated, support from other departments is poor, if you don't meet unrealiatic goals as manager you are let go. Branches in shady locations. Turn over very high, no formal updatex written policies or procedures

2.0

Mar 24, 2024

Great experience

Universal banker

Recommend

CEO approval

Business Outlook

Pros

Good exposure to the field. Great place to start.

Cons

Some of the management policies are not good.

Viewing 160 - 162 of 361 Reviews

Jobs at Trustco Bank

Branch Manager - Madison Ave Branch (Albany, NY)

Executive Assistant - Glenville, NY

Assistant Branch Manager - Scotia, NY

Assistant Branch Manager - Lake George, NY

Full-Time Customer Service Coordinator - Longwood, FL