Does Trustco Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Trustco Bank employees rate their compensation and benefits as 2.2 out of 5. Find out more about salaries and benefits at Trustco Bank. This rating has improved by 15% over the last 12 months.

How satisfied are employees working at Trustco Bank?

29% of Trustco Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trustco Bank 2.7 out of 5 for work life balance, 2.2 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Trustco Bank?

Branch Manager (30) , Teller (30) , Bank Teller (29) , Assistant Manager (26) , Universal Banker (24) , Assistant Branch Manager (21) , Manager (16) , Head Teller (15) , Assistant Brand Manager (ABM) (5) , Part Time Teller (5) , Customer Service Representative (4) , Senior Associate Banker (4) , Senior Universal Banker (4) , Assistant Branch Manager (ABM) (3) , Operations Specialist (3)

What are the pros of working at Trustco Bank according to real employee reviews?

"People you work with are mostly nice" ((in 12 reviews)); "Some great customers and employees" ((in 8 reviews)); "Easy work environment and learning place" ((in 4 reviews)); "Paid holidays." ((in 4 reviews)); "Job stability and consistent hours compared to many finance roles" ((in 4 reviews))

What are the cons of working at Trustco Bank according to real employee reviews?

"Low pay and can be overwhelming with no on to cover your lunch" ((in 72 reviews)); "Awful upper management." ((in 16 reviews)); "No upward mobility, poor training, work Saturdays" ((in 15 reviews)); "Poor management makes for frustration among employees." ((in 14 reviews)); "Some are lucky to have a good manager (I was)" ((in 10 reviews))

What are the top reviewed Trustco Bank locations?

Albany , Orlando , Schenectady , New York , Longwood , Glenville , Catskill , Clifton Park , Latham , Saratoga Springs , Hudson , Peekskill , Jupiter , Altamonte Springs , Colonie , Denville , Northvale , Ramsey , Ballston Spa , Cobleskill , East Greenbush , Mechanicville , Rensselaer , Troy , Fort Edward , Glens Falls , Queensbury , Valatie , New Paltz , Bronxville

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Trustco Bank

Trustco Bank reviews

2.9

29% would recommend to a friend

(361 total reviews)

Robert J. McCormick

37% approve of CEO

39% positive business outlook

Ratings by category

3.0

Diversity & inclusion

2.7

Work/Life balance

2.5

Career opportunities

2.2

Culture & values

2.2

Compensation and benefits

2.1

Senior management

Trustco Bank has an employee rating of 2.9 out of 5 stars, based on 361 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Trustco Bank employee rating is 22% below average for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

361 reviews

5.0

Sep 25, 2023

Great culture

Bank teller

Recommend

CEO approval

Business Outlook

Pros

upward mobility and career prospects

Cons

not flexible hours mostly understaffed

4.0

Aug 21, 2023

Great Starter Office Job

Universal banker

Recommend

CEO approval

Business Outlook

Pros

Great networking with both employees and customers, starter professional environment, and good training, opportunity for growth

Cons

Systems are outdated, limited online banking opportunities

5.0

Jul 18, 2023

Good place to work

Bank teller

Recommend

CEO approval

Business Outlook

Pros

Good place to work at

Cons

Can be challenging with their expectations

Viewing 178 - 180 of 361 Reviews

Jobs at Trustco Bank

Collector - Longwood, FL

Full-Time Customer Service Coordinator - Longwood, FL

Part Time Teller - Florida

Longwood, FL

View job

Branch Manager - Winter Garden, FL

Winter Garden, FL

View job

Full Time Teller - Slingerlands, NY