Does Trustco Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Trustco Bank employees rate their compensation and benefits as 2.2 out of 5. Find out more about salaries and benefits at Trustco Bank. This rating has improved by 15% over the last 12 months.

How satisfied are employees working at Trustco Bank?

29% of Trustco Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trustco Bank 2.7 out of 5 for work life balance, 2.2 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Trustco Bank?

Branch Manager (30) , Teller (30) , Bank Teller (29) , Assistant Manager (26) , Universal Banker (24) , Assistant Branch Manager (21) , Manager (16) , Head Teller (15) , Assistant Brand Manager (ABM) (5) , Part Time Teller (5) , Customer Service Representative (4) , Senior Associate Banker (4) , Senior Universal Banker (4) , Assistant Branch Manager (ABM) (3) , Operations Specialist (3)

What are the pros of working at Trustco Bank according to real employee reviews?

"People you work with are mostly nice" ((in 11 reviews)); "Some great customers and employees" ((in 8 reviews)); "Job stability and consistent hours compared to many finance roles" ((in 5 reviews)); "Easy work environment and learning place" ((in 4 reviews)); "Paid holidays." ((in 3 reviews))

What are the cons of working at Trustco Bank according to real employee reviews?

"Low pay and can be overwhelming with no on to cover your lunch" ((in 72 reviews)); "Awful upper management." ((in 16 reviews)); "Poor management makes for frustration among employees." ((in 15 reviews)); "No training" ((in 13 reviews)); "Some are lucky to have a good manager (I was)" ((in 11 reviews))

What are the top reviewed Trustco Bank locations?

Albany , Orlando , Schenectady , New York , Longwood , Glenville , Catskill , Clifton Park , Latham , Saratoga Springs , Hudson , Peekskill , Jupiter , Altamonte Springs , Colonie , Denville , Northvale , Ramsey , Ballston Spa , Cobleskill , East Greenbush , Mechanicville , Rensselaer , Troy , Fort Edward , Glens Falls , Queensbury , Valatie , New Paltz , Bronxville

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Trustco Bank

Trustco Bank reviews

2.9

29% would recommend to a friend

(361 total reviews)

Robert J. McCormick

37% approve of CEO

39% positive business outlook

Ratings by category

3.0

Diversity & inclusion

2.7

Work/Life balance

2.5

Career opportunities

2.2

Culture & values

2.2

Compensation and benefits

2.1

Senior management

Trustco Bank has an employee rating of 2.9 out of 5 stars, based on 361 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Trustco Bank employee rating is 22% below average for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

361 reviews

1.0

Jul 2, 2021

Terrible

Bank teller

Recommend

CEO approval

Business Outlook

Pros

There are no pros. Very little pay for the stress you deal with company does not care about employees

Cons

Pay, management, work environment, customers so on and so on

1.0

Jun 19, 2021

dont bother

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

paid holidays off. no sundays

Cons

good luck getting Saturdays off. So short staffed. Large turnover because you are just a body in a chair. upper management is so out of touch with branches. Handled COVID poorly. while CDC recommended little contact with people, Trustco was having people go from branch to branch to cover branches that were affected by COVID. People who were exposed were paid depending on opinion of upper management very Discriminatory . Out dated equipment and computer programs. HR will change your annual reviews given by branch manager to give little or no raises. Males and females are paid differently with the same experience levels. Rob McCormick is full of himself

3.0

Jun 17, 2021

Stuck in the past

Teller

Recommend

CEO approval

Business Outlook

Pros

Worked there and left after a short period of time, the manager seemed okay enough

Cons

Company was using super dated hardware, like a typewriting -esque machine to produce receipts and you had to manually batch it at the end of the day. Slow computers, poor training

Viewing 184 - 186 of 361 Reviews

Jobs at Trustco Bank

Assistant Branch Manager I - Windermere, FL

Full-Time Customer Service Coordinator - Longwood, FL

Part Time Teller - Bronxville, NY

Part Time Teller - Winter Garden, FL

Winter Garden, FL

View job

Full Time Teller - Troy, New York