Does Trustco Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Trustco Bank employees rate their compensation and benefits as 2.2 out of 5. Find out more about salaries and benefits at Trustco Bank. This rating has improved by 15% over the last 12 months.

How satisfied are employees working at Trustco Bank?

29% of Trustco Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trustco Bank 2.7 out of 5 for work life balance, 2.2 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Trustco Bank?

Branch Manager (30) , Teller (30) , Bank Teller (29) , Assistant Manager (26) , Universal Banker (24) , Assistant Branch Manager (21) , Manager (16) , Head Teller (15) , Assistant Brand Manager (ABM) (5) , Part Time Teller (5) , Customer Service Representative (4) , Senior Associate Banker (4) , Senior Universal Banker (4) , Assistant Branch Manager (ABM) (3) , Operations Specialist (3)

What are the pros of working at Trustco Bank according to real employee reviews?

"People you work with are mostly nice" ((in 12 reviews)); "Some great customers and employees" ((in 8 reviews)); "Easy work environment and learning place" ((in 4 reviews)); "Paid holidays." ((in 4 reviews)); "Job stability and consistent hours compared to many finance roles" ((in 4 reviews))

What are the cons of working at Trustco Bank according to real employee reviews?

"Low pay and can be overwhelming with no on to cover your lunch" ((in 72 reviews)); "Awful upper management." ((in 16 reviews)); "No upward mobility, poor training, work Saturdays" ((in 15 reviews)); "Poor management makes for frustration among employees." ((in 14 reviews)); "Some are lucky to have a good manager (I was)" ((in 10 reviews))

What are the top reviewed Trustco Bank locations?

Albany , Orlando , Schenectady , New York , Longwood , Glenville , Catskill , Clifton Park , Latham , Saratoga Springs , Hudson , Peekskill , Jupiter , Altamonte Springs , Colonie , Denville , Northvale , Ramsey , Ballston Spa , Cobleskill , East Greenbush , Mechanicville , Rensselaer , Troy , Fort Edward , Glens Falls , Queensbury , Valatie , New Paltz , Bronxville

Trustco Bank reviews

2.9

29% would recommend to a friend

(361 total reviews)

Robert J. McCormick

37% approve of CEO

39% positive business outlook

Ratings by demographic groups

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Trustco Bank has an employee rating of 2.9 out of 5 stars, based on 361 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Trustco Bank employee rating is 22% below average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

361 reviews

3.0

Mar 11, 2023

Good place to get experience

Operations specialist ii

Recommend

CEO approval

Business Outlook

Pros

The people you work with are nice and the environment is friendly and productive. Management is approachable and supportive.

Cons

You will be expected to work many extra hours. There is no work-life balance at all. It's all Trustco all the time. Unfortunately, the hourly pay is less than the norm even for an area that trends less than average overall in any pay category, and the overtime is the only thing that evens that out...somewhat. So you can have any kind of life at all...or you can work at Trustco. You can't have both.

4.0

Mar 10, 2023

Trustco

Universal banker ii

Recommend

CEO approval

Business Outlook

Pros

Trustco has some of the easiest products to sell. Incredible transparency, great mortgage products and newly the secondary market for mortgages

Cons

Passive aggressive management, slow responsiveness, slow to move up

1.0

Mar 7, 2023

A horrifying experience

Universal banker

Recommend

CEO approval

Business Outlook

Pros

Made some great connections with employees in the branch and surrounding clusters

Cons

Corporate is awful Terrible benefits Terrible raises High demands and constant travel demands The worst turnover I've ever seen

Viewing 196 - 198 of 361 Reviews

Jobs at Trustco Bank

Collector - Longwood, FL

Full-Time Customer Service Coordinator - Longwood, FL

Part Time Teller - Florida

Longwood, FL

View job

Branch Manager - Winter Garden, FL

Winter Garden, FL

View job

Full Time Teller - Slingerlands, NY

Trustco Bank

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Good place to get experience

Trustco

A horrifying experience

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