Does Trustco Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Trustco Bank employees rate their compensation and benefits as 2.2 out of 5. Find out more about salaries and benefits at Trustco Bank. This rating has improved by 15% over the last 12 months.

How satisfied are employees working at Trustco Bank?

29% of Trustco Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trustco Bank 2.7 out of 5 for work life balance, 2.2 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Trustco Bank?

Branch Manager (30) , Teller (30) , Bank Teller (29) , Assistant Manager (26) , Universal Banker (24) , Assistant Branch Manager (21) , Manager (16) , Head Teller (15) , Assistant Brand Manager (ABM) (5) , Part Time Teller (5) , Customer Service Representative (4) , Senior Associate Banker (4) , Senior Universal Banker (4) , Assistant Branch Manager (ABM) (3) , Operations Specialist (3)

What are the pros of working at Trustco Bank according to real employee reviews?

"People you work with are mostly nice" ((in 11 reviews)); "Some great customers and employees" ((in 8 reviews)); "Easy work environment and learning place" ((in 4 reviews)); "Paid holidays." ((in 3 reviews)); "Good hours and flexible scheduling" ((in 3 reviews))

What are the cons of working at Trustco Bank according to real employee reviews?

"Low pay and can be overwhelming with no on to cover your lunch" ((in 71 reviews)); "Awful upper management." ((in 17 reviews)); "Poor management makes for frustration among employees." ((in 15 reviews)); "Poor Training" ((in 13 reviews)); "Some are lucky to have a good manager (I was)" ((in 11 reviews))

What are the top reviewed Trustco Bank locations?

Albany , Orlando , Schenectady , New York , Longwood , Glenville , Catskill , Clifton Park , Latham , Saratoga Springs , Hudson , Peekskill , Jupiter , Altamonte Springs , Colonie , Denville , Northvale , Ramsey , Ballston Spa , Cobleskill , East Greenbush , Mechanicville , Rensselaer , Troy , Fort Edward , Glens Falls , Queensbury , Valatie , New Paltz , Bronxville

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Trustco Bank

Trustco Bank reviews

2.9

29% would recommend to a friend

(361 total reviews)

Robert J. McCormick

37% approve of CEO

39% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (361 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Trustco Bank has an employee rating of 2.9 out of 5 stars, based on 361 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Trustco Bank employee rating is 22% below average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

361 reviews

2.0

Feb 13, 2022

Very little support

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Not so micromanaged its a good stepping stone to get into banking

Cons

Pay wages are very low and we were constantly short staffed

1.0

Jan 21, 2022

Understaffed, underpaid, low-skilled

Senior assistant manager

Recommend

CEO approval

Business Outlook

Pros

Easy to get a job if you need to return to the work force after a gap. Easy to go from teller to assistant manager to manager as long as you have sales skills

Cons

Unreasonable sales expectations with regard to performance given how understaffed the administration keeps the branches.

5.0

Jan 14, 2022

Teller

Bank teller

Recommend

CEO approval

Business Outlook

Pros

The people are nice great way to start in banking

Cons

Could be paid better but overall not bad

Viewing 226 - 228 of 361 Reviews

Jobs at Trustco Bank

Full Time Teller - Schenectady, NY

Part Time Teller - Red Hook, NY

Full Time Teller - Ballston Spa, NY

Part Time Teller - Florida

Longwood, FL

View job

Full-Time Teller - Malta, NY