Does Trustco Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Trustco Bank employees rate their compensation and benefits as 2.2 out of 5. Find out more about salaries and benefits at Trustco Bank. This rating has improved by 15% over the last 12 months.

How satisfied are employees working at Trustco Bank?

29% of Trustco Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trustco Bank 2.7 out of 5 for work life balance, 2.2 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Trustco Bank?

Branch Manager (30) , Teller (30) , Bank Teller (29) , Assistant Manager (26) , Universal Banker (24) , Assistant Branch Manager (21) , Manager (16) , Head Teller (15) , Assistant Brand Manager (ABM) (5) , Part Time Teller (5) , Customer Service Representative (4) , Senior Associate Banker (4) , Senior Universal Banker (4) , Assistant Branch Manager (ABM) (3) , Operations Specialist (3)

What are the pros of working at Trustco Bank according to real employee reviews?

"People you work with are mostly nice" ((in 11 reviews)); "Some great customers and employees" ((in 8 reviews)); "Job stability and consistent hours compared to many finance roles" ((in 5 reviews)); "Paid holidays." ((in 4 reviews)); "Great benefits, systems work well," ((in 4 reviews))

What are the cons of working at Trustco Bank according to real employee reviews?

"Low pay and can be overwhelming with no on to cover your lunch" ((in 71 reviews)); "Awful upper management." ((in 16 reviews)); "Poor management makes for frustration among employees." ((in 14 reviews)); "Some are lucky to have a good manager (I was)" ((in 12 reviews)); "No training" ((in 11 reviews))

What are the top reviewed Trustco Bank locations?

Albany , Orlando , Schenectady , New York , Longwood , Glenville , Catskill , Clifton Park , Latham , Saratoga Springs , Hudson , Peekskill , Jupiter , Altamonte Springs , Colonie , Denville , Northvale , Ramsey , Ballston Spa , Cobleskill , East Greenbush , Mechanicville , Rensselaer , Troy , Fort Edward , Glens Falls , Queensbury , Valatie , New Paltz , Bronxville

Trustco Bank reviews

2.9

29% would recommend to a friend

(361 total reviews)

Robert J. McCormick

37% approve of CEO

39% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (361 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Trustco Bank has an employee rating of 2.9 out of 5 stars, based on 361 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Trustco Bank employee rating is 22% below average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

361 reviews

4.0

Jul 12, 2020

Home Town Bank

Assistant branch manager

Recommend

CEO approval

Business Outlook

Pros

Greate introduction to banking and to the mortgage industry

Cons

Floating, this position does not have a fixed location to work in.

3.0

Sep 22, 2019

Frustrating

Branch manager

Recommend

CEO approval

Business Outlook

Pros

Tuesday hours are till 3

Cons

Most managers are to young for position. It’s kind of hard to respect the company when experience is not important. Assistants have to just be able to sit at the desk not contribute to success of branch. Since they float they don’t get held accountable for business that is loss we’ll Branch Manager isn’t in branch.

3.0

Sep 9, 2019

Bank Teller

Bank teller

Recommend

CEO approval

Business Outlook

Pros

Great start for someone who is new to banking and wants to build a career

Cons

Not the best compensation and benefits comparing to other banks

Viewing 280 - 282 of 361 Reviews

Jobs at Trustco Bank

Part Time Teller - Red Hook, NY

Full-Time Teller - Malta, NY

Part Time Teller - Florida

Longwood, FL

View job

Full Time Teller - Delmar, NY

Full Time Teller - Slingerlands, NY

Trustco Bank

Trustco Bank reviews

Company ratings over time

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Reviews by job title

Home Town Bank

Frustrating

Bank Teller

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