Turo reviews

2.7

35% would recommend to a friend

(560 total reviews)
avatar

Andre Haddad

39% approve of CEO

32% positive business outlook

Turo has an employee rating of 2.7 out of 5 stars, based on 560 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Turo employee rating is 27% below average for employers within the Information Technology industry (3.7 stars).

Reviews by job title

560 reviews
2.0
Aug 31, 2021
Recommend
CEO approval
Business Outlook

Pros

Good future in car sharing / booking economics. Basic car insurance coverage offered.

Cons

Hosts loan their cars (on Turo's website) for a profit, to Guests who pay for the time they use the vehicle. I was scolded by a manager for telling a Host he should recall his car (on the road trip) due to badly needed wheel alignment (imagine he let go of the steering wheel on a highway). Then, another host lied to that manager about me and it got me fired. That host had insisted I promised to pay her an insurance claim in cash (10k - never!). The agent is always wrong, the profit is always right - and you lose your job if you're in the way of that.

1.0
Jan 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Cool product, cool people (mostly) Brand + marketing (new CMO is pretty cool)

Cons

Management is too busy chasing metrics to justify their own jobs Slow moving...nothing gets done unless it pleases the right people Lots of "old-heads". CTO has been here for 12+ years, some engineering leaders have been here for 5-10 years...they're stuck in their ways, and are satisfied with their little empire while getting clobbered by other companies of similar size CEO is an idiot who just follows whatever the board tells him (might as well be AI at this point) Engineering standards are pathetic but they think they're NASA

5.0
Jan 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Mission & Impact: It’s rare to stay at a company for nearly a decade, but Turo’s mission to reinvent car rental and the absolutely AWESOME people I get to work with keep me excited to show up every day. Being part of this shift toward peer-to-peer car sharing has been a rewarding highlight of my career. The entire time I've been here, I've felt my daily efforts and hard work make a direct impact on the success and growth of the business and, by extension, on the community of Hosts & Guests who discover and love Turo. Professional evolution: I haven't just had one job here, I’ve had four. As a growing company, there are constantly new opportunities for development and career advancement. My experience at Turo is that it's a place where leadership gives a lot of trust and autonomy, encouraging employees to take chances, be bold, learn new things and pivot into new challenges and departments as the company scales. Resilience: there's been so many ups and downs throughout the last 8 years. But seeing how the people within the company navigate tough times by supporting each other, rolling up our sleeves, and jumping in head-first into exciting opportunities to reach new heights together, gives me confidence in our long-term success.

Cons

One of the biggest internal frustrations is the high demand for Product and Engineering as well as Data Analytics resources. We have an endless supply of great ideas and optimizations, but getting Product resources prioritized for anything outside of the top-tier "big bets" can be an uphill battle. This can lead to lots of manual workarounds while we wait for a spot on the roadmap. It can be tough to see negative feedback from users, but it serves as a constant reminder of where we need to innovate. Transitioning from a mid-sized startup to a global platform has introduced a lot more "process" and layers than we had in the early days. While most of it is necessary, it can slow down the rapid experimentation / execution we used to enjoy.

Viewing 505 - 507 of 560 Reviews

Glassdoor has 607 Turo reviews submitted anonymously by Turo employees. Read employee reviews and ratings on Glassdoor to decide if Turo is right for you.