They simply charge too much to the families and do not pay enough to tutors, in my opinion. They pay tutors about $20 per hour long session, while charging families about $50.
In my experience, after the initial set-up and introduction, the management team does not have any involvement in the tutoring process; only the individual tutor makes direct contact with the family to provide tutoring. So if I spend a school year tutoring a student maybe 50 times times, I make $1000 while Tutor Doctor makes $1500. They do a good job of facilitating payments and such, but is that really worth that much when I am the one going to the students house once or twice a week and tutoring the student.
I don't really mind how little they pay tutors (even though it would be nice to get paid for driving time to and from students' houses); what I really mind is how much they charge families. I had two families stop tutoring because of how much it costs. I think the price of Tutor Doctor's services is prohibitively high for most of the students that really need it at schools. If you want to tutor upper-class families, work for tutor doctor; if you want to help solve the education disparity crisis in this country, I would recommend somewhere else besides Tutor Doctor.
