Tutor.com reviews

3.2

46% would recommend to a friend

(596 total reviews)

Hyoung Jun (Joshua) Park

36% approve of CEO

33% positive business outlook

Tutor.com has an employee rating of 3.2 out of 5 stars, based on 596 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tutor.com employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

596 reviews
4.0
Aug 25, 2013
Recommend
CEO approval
Business Outlook

Pros

So far, I've found it to be a pretty supportive environment. They ask for a high quality of performance, but I've had very good performance reviews from the person whose team I was assigned to. Personally, I find the voice/video-less format much less exhausting that tutoring via skype. I've enjoyed most of the students; they have been pretty friendly and are typically grateful for the help. Somehow, they seem nice than the kids I've tutored in person.

Cons

The pay is quite low, but I like the convenience of not having to schedule my own students. During the summer, it's hard to schedule hours, so don't expect to make much money then.

4.0
Aug 9, 2013
Recommend
CEO approval
Business Outlook

Pros

Tutor.com provides online tutoring services over the Internet to U.S. military, school districts, libraries, and individuals. You can sign up to work specific hours. In this case your are paid full rate for tutoring and (I believe) half rate for waiting. You can also (this is what I do) just log on and be paid full rate for tutoring. In this second case you can start and stop whenever you like and do not need to plan ahead. I really like the flexibility. Tutoring sessions generally run from 10 - 40 minutes each.

Cons

First the students. Most of the students are wonderful. There is a mix of students needing help because they never learning the foundation material all the way to students in advanced classes who have been assigned a really challenging homework problem. However, some of the students are arrogant and nasty. This is a minority, but often more aggravation then I'd like for around $10 per hour. I'd most also mention that the U.S. military students seems to be uniformly polite and pleasure to deal with. Second is that Tutor.com has recently been acquired by IAC (Google them for a surprise). I have seen disconcerting changes since the IAC acquisition. The company is expanding rapidly both in subjects offered and new students. These new students seem to be more of the demanding, unappreciative type. It hasn't happened yet, but if the number of problem students increases, I may be forced to go elsewhere. IAC has brought other changes giving the feeling that the employees are viewed as an alternate source of revenue. For example, the good news is that we IAC there is now a retirement plan - actually pretty nice with 50% matching up to 6%. On the other hand, the plan is opt-out: you are automatically enrolled unless you opt-out.

5.0
Apr 3, 2013
Recommend
CEO approval
Business Outlook

Pros

Extremely flexible scheduling. In theory you need to work a minimum of 5 hrs/week, but they won't really bother you if you need to take several weeks or even a month off. The schedule for each week opens the week before - Tutor 2's and 3's get priority access, then Tutor 1's, then probationary tutors (new hires). Pay for the upper level math/science subjects is actually pretty good, and they are always hiring good tutors in calculus, physics, chemistry, and statistics. With a performance bonus it's quite possible to earn $15/hour in those areas. With good ratings, you'll be promoted quickly. Their unique mentoring system is well designed. Each tutor is assigned a mentor who reviews his work periodically, answers questions, and gives the tutor feedback. Tutor.com takes student ratings seriously. They determine performance bonuses, and your mentor will often contact you about sessions where you received a poor rating (particularly if you're new). Don't take the ratings personally; use them as a chance to improve. I've never encountered a rude or abusive student, out of well over a thousand tutoring sessions - but then again, I tutor the upper level math/physics topics, so the students I'm working with are probably more mature. It's really rewarding work, especially since you work with a lot of military students (tutor.com has free tutoring for the military). Students ask a wide variety of questions. This is definitely a great way to keep your math/science/problem solving skills sharp.

Cons

It's part time work with no benefits - but then again, this is an online tutoring business. You can't expect a 6 figure salary with a Cadillac health care plan. There is no way to talk to other tutors. It would be nice to have some sort of forum where we could do that. Writing on the whiteboard with a mouse or touchpad can be a pain, but you will get used to it.

Viewing 457 - 459 of 596 Reviews

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