Tutor.com reviews

3.2

46% would recommend to a friend

(596 total reviews)

Hyoung Jun (Joshua) Park

36% approve of CEO

33% positive business outlook

Tutor.com has an employee rating of 3.2 out of 5 stars, based on 596 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tutor.com employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

596 reviews
2.0
Apr 20, 2014
Recommend
CEO approval
Business Outlook

Pros

Flexible hours (WHEN you can get them). Always encouraged to "log on" and "float outside of scheduled hours; however, that does not work if one just has a short period of time and the session that one accepts is an unlimited session and the student has a 20+ page paper with numerous errors.

Cons

Micro-managing by people who have no idea of what actually goes on inside a session. The new management has taken this company down the wrong path; near the end of the semester, the servers (apparently) are not strong enough to keep everyone online and the tutor's rating suffers because of it. The students are allowed to "rate" the tutor based upon issues outside of the tutor's control. The influx of non-English speaking students is a real challenge. A review of "War and Peace" in a 22-minute session with a non-English speaking student who will provide a poor rating, at which time one will get a "ding" from management stating, "I realize this was a difficult session, but . . ." is just depressing and demoralizing. I totally agree with the mentor who posted earlier; she nailed it. Nobody in NYC cares -- it is tough economic times and they can get tutors as cheaply as they want.

4.0
Jun 24, 2013
Recommend
CEO approval
Business Outlook

Pros

-flexible hours: They recommend that you work at least 5 hours/week, but they generally leave you alone as long as you are tutoring regularly (a couple sessions or 1-2 hours every week) and pulling in good student ratings after the initial probationary period. They do a lot of onboarding during the summer and I see a lot of new hires complaining about the lack of hours/sessions. That's not really Tutor.com's fault though. There is just lower demand during the summer due to most students being on summer vacation. High demand points are when schools start back up again in late Aug/early Sept and before finals/major exams (Spring Break in March, finals in late May/early June). During the regular school year (Sept-June), I have also never had a problem picking up sessions either through scheduled hours or just by floating but I do tutor in the high-demand math subjects. - no commute/work from anywhere with a good Internet connection - making a positive difference in students' lives; wide variety of students - performance bonuses - doesn't require you to have a master's degree; allows you to work your way up

Cons

- no benefits - As an independent contractor, you have to handle the self-employment tax. - As a tutor, management can only confirm dates of employment and cannot give you a reference letter. - limited career advancement: There are tutoring tiers but after you have reached the top tier (Tutor 3 status) and been a mentor, there really isn't anywhere else for you to go (or at least if you don't live in NY). I would like to see different professional development opportunities offered. - unable to interact with other tutors (can get lonely) - Mentor quality is highly variable. Some mentors are clearly better than others and there seems to be high turnover in this role. Even with all of these cons, I am still glad I am in this role and generally quite satisfied with the company. You just have to know what you are getting yourself into and take the initiative for your own improvement since this is a virtual role where you have a lot of independence.

3.0
Apr 18, 2011
Recommend
CEO approval
Business Outlook

Pros

Working from home, create your own hours, no direct management. You can basically work however much you want, and do it from home.

Cons

Their pay is low, 30% of what a face to face tutor would make. The inherent deficiencies of online tutoring are maddening (speaking conveys more information faster than typing).

Viewing 100 - 102 of 596 Reviews

Glassdoor has 945 Tutor.com reviews submitted anonymously by Tutor.com employees. Read employee reviews and ratings on Glassdoor to decide if Tutor.com is right for you.