Tutor.com reviews

3.2

46% would recommend to a friend

(598 total reviews)

Hyoung Jun (Joshua) Park

36% approve of CEO

33% positive business outlook

Tutor.com has an employee rating of 3.2 out of 5 stars, based on 598 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tutor.com employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

598 reviews
1.0
Apr 24, 2022

Get $11/hr elsewhere

Recommend
CEO approval
Business Outlook

Pros

You make your own schedule

Cons

Like working at a remote call center where you don't get paid unless you get calls? This is the job for you! The schedule is flexible, but you're at the mercy of the user. If you don't have a session, no pay. If you schedule ahead of time (assuming there are available slots!) you get paid a fraction of the base pay if you don't get calls. Expect to be micromanaged. You're expected to be available for voice calls for like 85% of the time, but most of the students don't use it, and we're expected to teach them through a keyboard. You're expected to answer 85% of the calls, but you get called out if you transfer calls if you don't know the problem. No mercy if you get something wrong. I tutor statistics, and there are dozens of statistical software students can use. Am I supposed to know how to use all of them? Can make $11/hr anywhere, not worth it here. I tutor for another company and I love it. I was hoping to make some extra cash and help out students, but tutor.com is not it.

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Tutor.com Response
4y
Thank you for the review. It’s imperative that we maintain rigorous quality assurance processes so that we consistently deliver safe and educationally sound experiences for learners. As software and tools have evolved through more than two decades, our dedicated tutors have continued to provide high-quality, student-centered academic support. Pay rates are determined by multiple factors, including subjects and locations, and are reviewed periodically. Please do not hesitate to contact us at tutorsupport (at) tutor (dot) com to share more about your experience. We look forward to connecting with you soon.
3.0
Apr 21, 2022
Recommend
CEO approval
Business Outlook

Pros

Flexibility in schedule. Bonuses sometimes.

Cons

Rude and unmotivated customers, very glitchy software.

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Tutor.com Response
4y
Thanks for sharing a review. An enhanced classroom experience for tutors and students is on the way! Current tutors are encouraged to reach out to tutorsupport (at) tutor (dot) com for assistance when technical issues arise.
4.0
Apr 20, 2022
Recommend
CEO approval
Business Outlook

Pros

1. Set your own hours 2. Can work asynchronously 3. Receive regular feedback

Cons

1. Website/app is not the most user-friendly or efficient (has some bugs) 2. Often expected to give feedback on an entire thesis in 20 minutes 3. Unless you schedule your time, you might not be getting paid for time dedicated to the job

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Tutor.com Response
4y
Thank you for sharing your Tutor.com experience! It’s great to learn that you are pleased with the flexibility and feedback for your role. We’re developing an enhanced classroom experience for students and tutors. We look forward to sharing updates soon. In the meantime, should technical issues arise, please contact our team at tutorsupport (at) tutor (dot) com for assistance. For support regarding essay writing feedback practices or scheduling, please do not hesitate to consult the resource center or reach out to your quality specialist.
Viewing 217 - 219 of 598 Reviews

Glassdoor has 947 Tutor.com reviews submitted anonymously by Tutor.com employees. Read employee reviews and ratings on Glassdoor to decide if Tutor.com is right for you.