U-Haul reviews

3.3

51% would recommend to a friend

(4,157 total reviews)
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Joe Shoen

59% approve of CEO

46% positive business outlook

U-Haul has an employee rating of 3.3 out of 5 stars, based on 4,157 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U-Haul employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

4K reviews
2.0
May 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent job security. Some friendly coworkers. More work life balance days than not. Free insurance, but only after a certain period and it's high deductible.

Cons

Low pay. No 401k match. Terrible, not standardized, and nearly nonexistent performance review and promotion system. Very disorganized and frustrating processes in general. Forget about yearly pay increases to keep up with inflation. Increasing micromanagement where you have to track your activities down to the last quarter hour.

3.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

The kind you get with a corporate place, benefits, etc. You can advance easily if you work hard and are patient. Pay is consistent and you get reviews for raises. Most people that work there are nice. Occasional perks mailed to you.

Cons

Your managers have managers that have managers and they have managers, its likely your direct manager can only take schedule requests but has no control over approving them. They will deny your time off and holiday requests then schedule you on your day off due to a holiday but not give you another day off in return, but the ones doing this don't actually speak to the agents directly. They seem to create random departments then remove them when they don't work. The processes for your job change daily, not the job itself but HOW you do it, I've never seen a company that's been around for so long still trying to "figure things out" so regularly. - If you demand consistency this might not be the place, if you like constant change then go for it.

Viewing 25 - 27 of 4,157 Reviews

Glassdoor has 4,245 U-Haul reviews submitted anonymously by U-Haul employees. Read employee reviews and ratings on Glassdoor to decide if U-Haul is right for you.