Is U.S. Bank a good company to work for?

U.S. Bank has an overall rating of 3.2 out of 5, based on over 12,866 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 45% of employees would recommend working at U.S. Bank to a friend and 41% have a positive outlook for the business. The best reviews about U.S. Bank have been left by employees working as Intern - Hourly , Intern and Compliance Analyst .

Does U.S. Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, U.S. Bank employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at U.S. Bank. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at U.S. Bank?

45% of U.S. Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated U.S. Bank 3.3 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at U.S. Bank?

Personal Banker (379) , Client Relationship Consultant (332) , Universal Banker (316) , Teller (311) , Customer Service Representative (263) , Branch Manager (226) , Bank Teller (223) , Vice President (118) , Project Manager (106) , Software Engineer (103) , Operations Manager (89) , Analyst (86) , Manager (85) , Business Analyst (84) , Mortgage Loan Officer (83)

What are the pros of working at U.S. Bank according to real employee reviews?

"The Benefits are good and they have a pension plan in addition to a 401(k) plan" ((in 987 reviews)); "Good work life balance and SLA" ((in 657 reviews)); "Overall the company is a good to work for and most the other employees are great people." ((in 604 reviews)); "Culture is great and very helpful." ((in 372 reviews)); "Great coworkers and guidance for role." ((in 233 reviews))

What are the cons of working at U.S. Bank according to real employee reviews?

"low pay and little to no perks when you compare to other banks in the area and industry" ((in 686 reviews)); "Management is very poor and team lacked diversity" ((in 560 reviews)); "Management wants you to move up which is good unless your specific manager is lazy which mine was." ((in 281 reviews)); "No training in the beginning which is hard for a new worker and no sign" ((in 218 reviews)); "They move slow and upper management is horrible" ((in 215 reviews))

What are employees saying about U.S. Bank layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about U.S. Bank layoffs and their outlook for job security at U.S. Bank in 2026.

What are the top reviewed U.S. Bank locations?

Minneapolis , Saint Louis , Cincinnati , Portland , Milwaukee , Chicago , Saint Paul , Los Angeles , Denver , Overland Park , Charlotte , San Francisco , Seattle , San Diego , Fargo , New York , Atlanta , Owensboro , Columbus , Kansas City , Boston , Richfield , Irving , Las Vegas , Phoenix , Cleveland , Sacramento , Houston , Irvine , Nashville

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U.S. Bank

U.S. Bank reviews

3.2

45% would recommend to a friend

(12,091 total reviews)

Gunjan Kedia

27% approve of CEO

41% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.2

Compensation and benefits

3.0

Culture & values

2.9

Career opportunities

2.6

Senior management

U.S. Bank has an employee rating of 3.2 out of 5 stars, based on 12,091 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

1.0

Sep 24, 2010

Usbank information

Universal banker

Recommend

CEO approval

Business Outlook

Pros

The hours are good and people are friendly

Cons

Boring, insufficient training, and sometimes felt not part of the team. Didn't feel prepared enough to do my job well half the time. Had to ask a lot of questions, that sometimes mgmt didn't know.

2.0

Sep 23, 2010

At the bottom of the banking industry

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great work/life balance, no major layoffs within the past few years, trustworthy and loyal executive management team, average benefits package.

Cons

Pay is significantly lower than other banking institutions. "Grass is greener on the other side" mentality regarding hiring decisions. No room for internal advancement. No training/development/intern program that ALL other fortune 500 companies have. Terrible facilities. Terrible middle level management. Too conservative for a bank.

4.0

Sep 21, 2010

Good position to start with

Escrow analyst

Recommend

CEO approval

Business Outlook

Pros

This is a good area for someone who wants to be specialized in the field and to know the escrow product.

Cons

There are so much risk involved in the job but you don't feel like you are compensated for the job that you do.

Viewing 11851 - 11853 of 12,091 Reviews

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At the bottom of the banking industry

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