Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      U.S. Bank

      Engaged Employer

      U.S. Bank reviews

      3.2

      45% would recommend to a friend

      (12,086 total reviews)
      avatar

      Gunjan Kedia

      28% approve of CEO

      41% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.3

      Work/Life balance

      3.2

      Compensation and benefits

      3.0

      Culture & values

      2.9

      Career opportunities

      2.6

      Senior management

      U.S. Bank has an employee rating of 3.2 out of 5 stars, based on 12,086 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      12K reviews
      4.0
      Nov 8, 2012

      great leadership in industry

      Personal banker
      Recommend
      CEO approval
      Business Outlook

      Pros

      bank is well positioned. best products/ rates in the business. improving computer systems and programs.

      Cons

      company is moving away from service and more concerned with sales. as a banker 70% of my day was service and 30% sales. Now expected to be 90% sales. moving toward bank models like Wells Fargo that bombard cutomers with solicitations at every contact. more and more negative experience for customer. pay is average but i consider the position to be underpaid at all banks. Also, not willing to train talented employees for new positions. it is impossible to move into other areas of bank because they do not hire without experience (ie home mortgage dept, investments, underwriting).

      3.0
      Nov 8, 2012

      The good and the bad

      In-store banker
      Recommend
      CEO approval
      Business Outlook

      Pros

      It is a strong company with many perks. US bank does amazing training, coaching, and listens to the employees. They are always trying to improve and be better. The customers are wonderful, and it can be a fun job with fun campaigns. The district management and ops specialists are also very pleasant and helpful and believe strongly in teamwork. Its a fun job with lots of opportunities to be promoted, etc,.

      Cons

      In my particular branch, the nicest way to put it is my managers are tyrants. Before I started they had a very high turnover and lost over 4 employees in 6 months. Im new to banking, and my manager is very unhelpful. She personally belittles employees, huffs and puffs when you need an approval or assistance, she tries to pry into our personal business, and she gets overly upset when sales goals arent met and throws around the fact we take her bonuses away. The bank can be very busy in the in-store enviornment. It becomes overwhelming doing teller transactions, offering products and doing the loans. It is the ultimate multi-tasking job, and its particularly harder for me because the management sits at their desk all day and doesnt want to help you or the customers. From what i've heard in other instore branches, the management style is similar and you are expected to sell sell sell and be nothing short of a slave. I also feel operations are constantly changing and it feels hard to keep up with, since the smallest of mistakes can get you fired. Its also a bank open 7 days a week and open til 7 PM during the week.

      5.0
      Oct 28, 2012

      Wonderful place to work at

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Awesome place to work at

      Cons

      can;t think of anything bad

      Viewing 11953 - 11955 of 12,086 Reviews
      Related searches: U.S. Bank jobs | U.S. Bank salaries | U.S. Bank benefits | U.S. Bank interviews | U.S. Bank conversations
      ReviewsU.S. Bank reviews

      Glassdoor has 12,861 U.S. Bank reviews submitted anonymously by U.S. Bank employees. Read employee reviews and ratings on Glassdoor to decide if U.S. Bank is right for you.