U.S. Bank reviews

3.2

45% would recommend to a friend

(12,081 total reviews)
avatar

Gunjan Kedia

28% approve of CEO

41% positive business outlook

U.S. Bank has an employee rating of 3.2 out of 5 stars, based on 12,081 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

12K reviews
3.0
Apr 28, 2009
Recommend
CEO approval
Business Outlook

Pros

US bank is a financially sound company that offers a unique amount of stability in this economy. Also, the company is both large enough and diverse enough to change jobs and still stay within the company. The have also done a great job of moving people around rather than just laying / firing them.

Cons

Sometimes it feels like you get a little lost because of the size of the company. The managers seem a bit out of touch, they keep asking people to do more and more even though most people are already doing about as much as they can.

2.0
Apr 25, 2009
Recommend
CEO approval
Business Outlook

Pros

Overall, I believe U.S. Bank in general was a decent place to work, given the benefits package. It offers several options, including dental and vision. It offers a 401(k), as well as decent employee discounts on things like mortgages, loans, etc. The company website was very informative and they ran some interesting contests .

Cons

Hourly wages are slightly lower than competing banks. There is a lot of pressure to "make your incentive", which isn't really much of an incentive, and the focus on customers that is supposed to be their five star guarantee is often missed because of this. Also, there seemed to be a problem with some of the lower levels getting their positions because of favoritism rather than ability, attitude, or work ethic.

4.0
Apr 13, 2009
Recommend
CEO approval
Business Outlook

Pros

Career advancement and personal growth are two of the largest reasons. Also, it is a large enough firm where you can find your particular niche. Moving vertically and horizontally is simple and sometimes neccessary. Furthermore, there are decent people in most departments. The salary is fair but not really anything to write home to mom about. If you can work your way up the ladder, you will do alright.

Cons

Sometimes management can just see you as number. The key is to make yourself a good number and really stand out. They will reward and promote good quality work. They could use a better salary structure.

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Glassdoor has 12,854 U.S. Bank reviews submitted anonymously by U.S. Bank employees. Read employee reviews and ratings on Glassdoor to decide if U.S. Bank is right for you.