U.S. Bank reviews

3.2

46% would recommend to a friend

(12,079 total reviews)
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Gunjan Kedia

29% approve of CEO

41% positive business outlook

U.S. Bank has an employee rating of 3.2 out of 5 stars, based on 12,079 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

12K reviews
4.0
Jan 7, 2009
Recommend
CEO approval
Business Outlook

Pros

5 weeks of vacation, central location, great people to work for.

Cons

pay was pretty average, and raises were based departments, not as much on individual performance

4.0
Dec 29, 2008
Recommend
CEO approval
Business Outlook

Pros

Laid back atmosphere with flexible working schedule if desired. Managers are extremely nice and they typically have an open door to talk about issues / needs. Manager will go to the mat to support you in business opportunities.

Cons

Very conservative regional bank. In my opinion, I think they lacked innovation in commercial treasury products and as a result it was difficult to compete with the national players.

4.0
Dec 28, 2008
Recommend
CEO approval
Business Outlook

Pros

The bank is conservative and seems to be pretty stable even these days. There is no layoffs or even talk about layoffs which is great. The atmosphere is pretty friendly and encourages cooperation between departments and cities. Management generally informs employees about the situation, there are company wide phone conferences. Workplace is very comfortable as far as casual atmosphere and work hours. It seems that when the job is done correctly and on-time, you can have some flexibility with work hours. Also, an unwritten rule allows people to work remotely at times. It comes handy when you live far away, bad weather strikes or emergencies strike. Giving time off to perform some community work is a very nice touch and not only gives a lot of satisfaction, but also encourages teamwork.

Cons

Bureaucracy, like in any big institution, sometimes drives me crazy. Requirements for documentation kill productivity although I understand that they serve a purpose. The IT department in particular is slow to respond to market needs. To reach with an initiative across departments is very hard and discouraging, which somehow limits one's opportunities. One thing that bugs me is bonus calculations. It seems that even after a great year the bank never gives 100% of targeted bonus, yet when tough times are on the horizon, raises are cut even before trouble starts. Maybe, this is very common, but it rubs me in a bad way just like the requirement to have a checking account with the bank in order to have automatic deposits (those little things).

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Glassdoor has 12,852 U.S. Bank reviews submitted anonymously by U.S. Bank employees. Read employee reviews and ratings on Glassdoor to decide if U.S. Bank is right for you.