U.S. Bank reviews

3.2

46% would recommend to a friend

(12,075 total reviews)
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Gunjan Kedia

29% approve of CEO

41% positive business outlook

U.S. Bank has an employee rating of 3.2 out of 5 stars, based on 12,075 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

12K reviews
5.0
Sep 8, 2008
Recommend
CEO approval
Business Outlook

Pros

The company did very well through the Credit and Mortgage Crisis and is positioned very well in the market. They take security service VERY serious and over all its a great place to work. There are opportunities for advancement, excellent workplace environment, and the management is great. Opportunities to work from home are also very nice. I can log in and work from home on days when it won't interfere with getting things done.

Cons

The Insurance Benefits are expensive. There is flexibility in the plans but for anything decent you have to pay an arm and a leg. I am very disappointed in the Insurance options presented, and as a result have a plan with a $2900 deductible and a health savings account I contribute $400/month to - So my monthly cost is affordable but I pay everything myself until I hit $2900 in deductibles for myself or $5800 for a family. With Health Care costs going up, I suppose its about the same everywhere. Free coffee in the workplace would be nice too. You can't get a cup of coffee unless you go to a machine and put in some money or join a coffee club with co-workers - come on.

4.0
Sep 7, 2008
Recommend
CEO approval
Business Outlook

Pros

It is a large company that still believes in family first. They compensate well compared to other banks in the region. There seems to be a lot of opportunity for advancement. The company is always coming up with more innovative ways to serve the customer and make their banking easier and better for them. Although we have shareholders and are required to meet certain criteria, the customer's needs are always #1.

Cons

There are a number of different departments throughout the country that deal with different aspects of banking. Sometimes even an employee has to make a number of phone calls on behalf of a customer in order to get something corrected.

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Glassdoor has 12,847 U.S. Bank reviews submitted anonymously by U.S. Bank employees. Read employee reviews and ratings on Glassdoor to decide if U.S. Bank is right for you.