U.S. Bank reviews

3.2

46% would recommend to a friend

(12,076 total reviews)
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Gunjan Kedia

29% approve of CEO

41% positive business outlook

U.S. Bank has an employee rating of 3.2 out of 5 stars, based on 12,076 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

12K reviews
4.0
Mar 2, 2010

Good place overall

Recommend
CEO approval
Business Outlook

Pros

Tellers don't get fired for not meeting sales referral quotas (not at my branch, at least). Good work environment. Steady paycheck and pretty good benefits.

Cons

Overdraft fees are brutal. Pay is nothing to get excited about. A number of other employees (including my assistant manager) work second jobs.

3.0
Feb 27, 2010
Recommend
CEO approval
Business Outlook

Pros

When you're not pushing a product, it is actually rewarding to help a customer with a real need. Although not specific to USB, the peaople you meet can be the most rewarding.

Cons

Their in branch sales pushes (throughout all the districts) are a whirlwind of "do this or else" that employees tire of quickly. Push this product. Push that product. It would be a more rewarding place to work for if the emphasis wasn't on selling a product, but on providing the right product for a customer based on their needs, and not determined by the current months sales push.

3.0
Feb 12, 2010

U.S. Bank a good place to work in some departments.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The bank has weathered the storm better than its peers making it a stand out place to work. There is growing excitement of its success, but that needs to be reflected it its salaries of its mid level employees.

Cons

Salaries are lower and flexibility is per department, not a bank wide policy.

Viewing 12064 - 12066 of 12,076 Reviews

Glassdoor has 12,848 U.S. Bank reviews submitted anonymously by U.S. Bank employees. Read employee reviews and ratings on Glassdoor to decide if U.S. Bank is right for you.