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U.S. Customs and Border Protection

Engaged Employer

U.S. Customs and Border Protection reviews

3.6

71% would recommend to a friend

(523 total reviews)

Rodney S. Scott

78% approve of CEO

68% positive business outlook

U.S. Customs and Border Protection has an employee rating of 3.6 out of 5 stars, based on 523 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Customs and Border Protection employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Reviews by job title

523 reviews
3.0
Jun 30, 2015
Recommend
CEO approval
Business Outlook

Pros

Exciting, good pay and benefits, plenty of vacation time.

Cons

Inept management, low morale as a whole, very difficult to transfer or relocate.

3.0
Jun 18, 2015

VBT Test and hiring process

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company toward for, great benefits and all.

Cons

VBT (video based test) gave scenarios of jobs and situations that eventually you will be trained for at the academy. Yes it does measure you behavior along with a lot of other things. I feel as if applicants and candidates should only have the Structure Interview and not the VBT that you will be trained for. Is a serious job, a lot of pressure and most applicants would be nervous. Is not comfortable to be video taped while interviewing.

Viewing 469 - 471 of 523 Reviews

Glassdoor has 549 U.S. Customs and Border Protection reviews submitted anonymously by U.S. Customs and Border Protection employees. Read employee reviews and ratings on Glassdoor to decide if U.S. Customs and Border Protection is right for you.