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      U.S. Customs and Border Protection

      Engaged Employer

      U.S. Customs and Border Protection reviews

      3.6

      68% would recommend to a friend

      (523 total reviews)

      Rodney S. Scott

      69% approve of CEO

      63% positive business outlook

      Ratings by demographic groups

      U.S. Customs and Border Protection has an employee rating of 3.6 out of 5 stars, based on 523 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Customs and Border Protection employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

      Reviews by job title

      523 reviews
      4.0
      Mar 13, 2013

      Good Job but on a decline due to current administration

      Border patrol agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      The job has flexible scheduling and it also has good benefits and it also has good advancement opportunities and some relocation opportunity.

      Cons

      The job had very very long days, Overtime is only compensated at 25% of pay, bad hierarchy, too much is based on seniority and not on past experience or production.

      3.0
      Nov 26, 2011

      There is an endless amount of opportunity in this agency.

      Mission support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Great way to get involved with federal law enforcement - Excellent Federal benefits (Health, Dental, Retirement, etc) - Flexible work schedules and Telework (for eligible positions) - Career Advancement (Many career ladder positions that non-competitively promote to the GS-12 level) - Many different career opportunities within the agency

      Cons

      - Management does not communicate with its employees enough - Too many meetings behind "closed doors"

      3.0
      Nov 3, 2011

      Welcome to bureaucracy!

      Management and program analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Within my division, I am appreciated for my work, I am given some decent level of work/life balance and I am able to put my ideas forward without fear of reprisal.

      Cons

      The overall senior leadership could benefit from a course in open communication, if such a course exists. Leaders are not as engaged as is necessary to get the most out of their employees. Most of the senior leaders are afraid of their own leaders. Their direction to us is based on that fear - not truly free to think on their own.

      Viewing 46 - 48 of 523 Reviews
      Related searches: U.S. Customs and Border Protection jobs | U.S. Customs and Border Protection salaries | U.S. Customs and Border Protection benefits | U.S. Customs and Border Protection interviews
      ReviewsU.S. Customs and Border Protection reviews

      Glassdoor has 549 U.S. Customs and Border Protection reviews submitted anonymously by U.S. Customs and Border Protection employees. Read employee reviews and ratings on Glassdoor to decide if U.S. Customs and Border Protection is right for you.