employer cover photo
employer logo
employer logo

U.S. Customs and Border Protection

Engaged Employer

U.S. Customs and Border Protection reviews

3.6

71% would recommend to a friend

(523 total reviews)

Rodney S. Scott

78% approve of CEO

68% positive business outlook

U.S. Customs and Border Protection has an employee rating of 3.6 out of 5 stars, based on 523 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Customs and Border Protection employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Reviews by job title

523 reviews
3.0
Sep 29, 2014
Recommend
CEO approval
Business Outlook

Pros

Great Overtime potential 35k max, 25k realistically; Great people to work with. Hugh Dallas Cowboy Country. Country Music...affordable living (per square footage) to purchase: Homes $50k for OK ; $175k for very nice. Decent size town

Cons

Tough work schedules. 16 hr work days, and 7 to 8 day' straight work' stretches. Government seniority detects opportunities. Hard to transfer out of Laredo, TX.Not great for city people. The nearest cities are San Antonio 2.5 hrs away; McAllen 2.5hrs away; Corpus Cristi 3 hrs away; Austin is 4 hrs away.

4.0
Sep 23, 2014
Recommend
CEO approval
Business Outlook

Pros

Work-life balance is great Provides training Officers have good OT and pay opportunities

Cons

Bureaucracy was stifling. It feels like you have to write a memo to get approval to write the real memo. New approaches to problems, not welcome. Questioning the status quo, not welcome. Professional staff salaries are not that great Slow promotion track

Viewing 484 - 486 of 523 Reviews

Glassdoor has 549 U.S. Customs and Border Protection reviews submitted anonymously by U.S. Customs and Border Protection employees. Read employee reviews and ratings on Glassdoor to decide if U.S. Customs and Border Protection is right for you.