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U.S. Customs and Border Protection

Engaged Employer

U.S. Customs and Border Protection reviews

3.6

71% would recommend to a friend

(523 total reviews)

Rodney S. Scott

78% approve of CEO

68% positive business outlook

U.S. Customs and Border Protection has an employee rating of 3.6 out of 5 stars, based on 523 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Customs and Border Protection employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Reviews by job title

523 reviews
3.0
Dec 15, 2015

Fed job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Federal Benefits and Great mission

Cons

managers not well trained morale low

3.0
May 30, 2015

Federal Law Enforcement

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay is decent depending on where you live, it could definitely use a pay increase being that we have been frozen for some time. Training is pretty standard for entry level Federal Law Enfocement but will allow you to get a foot in the door for other career changes down the road. CBP has a ton of funding and there are a lot of opportunities including overseas.

Cons

Nepotism and cronyism kills morale. They say it does not exist but it definitely does. The work can get monotonous and boring.

2.0
Sep 18, 2014
Recommend
CEO approval
Business Outlook

Pros

Good agents who really want to defend our nation work there

Cons

Zero leadership. Chief of the Border Patrol bows to the commissioner of CBP. Constant threats of cutting agents pay. You stress every year because Customs and Border Protection finds another way to demoralize agents by taking a percentage of pay. Agency spends billions on stuff it doesn't need like forward operating bases, which the agents have to man on weeks on end. Frivolous spending on ridiculous agent manned camps that agents are forced to work while simultaneously claiming agents there is no money to pay the agents. Start work here, than move to a professional law enforcement agency

Viewing 58 - 60 of 523 Reviews

Glassdoor has 549 U.S. Customs and Border Protection reviews submitted anonymously by U.S. Customs and Border Protection employees. Read employee reviews and ratings on Glassdoor to decide if U.S. Customs and Border Protection is right for you.