employer cover photo
employer logo
employer logo

U.S. Customs and Border Protection

Engaged Employer

U.S. Customs and Border Protection reviews

3.6

71% would recommend to a friend

(524 total reviews)

Rodney S. Scott

78% approve of CEO

68% positive business outlook

U.S. Customs and Border Protection has an employee rating of 3.6 out of 5 stars, based on 524 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Customs and Border Protection employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Reviews by job title

524 reviews
3.0
Oct 10, 2023
Recommend
CEO approval
Business Outlook

Pros

Many benefits that are very good and family oriented, OT is mostly available throughout the year, and it’s a new positions with rumors of growth (even though nothing has changed since the position opened 3 years ago), work/life balance depends on how much you choose to work.

Cons

OT is a must to make a decent check, schedules/assignments/details are based off seniority, salary does not pay enough for the amount of work that is expected of you, very repetitive work assignments that it’s easy to get stagnant, BPAs tend to treat BPPCs as lackeys and talk down to you (I have seen and experienced this many times in my short tenure here).

1.0
Oct 9, 2023

Paralegal

Recommend
CEO approval
Business Outlook

Pros

location and pay are good

Cons

These are not real paralegals with no education or certificates. Management is immature, racially prejudiced. and offers no training. Culture is extremely toxic.

5.0
Oct 9, 2023
Recommend
CEO approval
Business Outlook

Pros

Great pay. Decent vacations Many opportunities to learn

Cons

Everything is based on what port you're working at. Port policy and management can be great at one port and awful at another

Viewing 106 - 108 of 524 Reviews

Glassdoor has 550 U.S. Customs and Border Protection reviews submitted anonymously by U.S. Customs and Border Protection employees. Read employee reviews and ratings on Glassdoor to decide if U.S. Customs and Border Protection is right for you.