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      U.S. Customs and Border Protection

      Engaged Employer

      U.S. Customs and Border Protection reviews

      3.6

      68% would recommend to a friend

      (523 total reviews)

      Rodney S. Scott

      69% approve of CEO

      63% positive business outlook

      Ratings by demographic groups

      U.S. Customs and Border Protection has an employee rating of 3.6 out of 5 stars, based on 523 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Customs and Border Protection employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

      Reviews by job title

      523 reviews
      3.0
      Dec 6, 2025

      Employee Benefits

      Attorney
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team, great clients. Good work environment internal to counsel.

      Cons

      Little-to-no flexibilities, no bonuses, and lack of certainty with job as administration progresses. The pay is also not as competitive as non federal government positions.

      5.0
      Dec 5, 2025

      Office work

      Communications specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fast paced media relations and public affairs office.

      Cons

      Large agency a lot of different offices to work with.

      2.0
      Dec 2, 2025

      Ok but real lack of training and advancement

      Ag specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, overtime if wanted,

      Cons

      Long hours- management plays favoritism or seniority rather than hard work. You work mission critical to the CBP officers however you are not treated the same-they have more career opportunities more opportunities for overseas , more overtime, better Retirement Benefits, etc when requesting training, it is often ignored or overlooked. Management makes decisions without asking any input. THE LOCAL UNION IS LIMITED , and unfortunately use it to their own advantage with management

      Viewing 10 - 12 of 523 Reviews
      Related searches: U.S. Customs and Border Protection jobs | U.S. Customs and Border Protection salaries | U.S. Customs and Border Protection benefits | U.S. Customs and Border Protection interviews
      ReviewsU.S. Customs and Border Protection reviews

      Glassdoor has 549 U.S. Customs and Border Protection reviews submitted anonymously by U.S. Customs and Border Protection employees. Read employee reviews and ratings on Glassdoor to decide if U.S. Customs and Border Protection is right for you.