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      U.S. Customs and Border Protection

      Engaged Employer

      U.S. Customs and Border Protection reviews

      3.6

      71% would recommend to a friend

      (524 total reviews)

      Rodney S. Scott

      78% approve of CEO

      68% positive business outlook

      Ratings by category

      4.1

      Compensation and benefits

      3.9

      Diversity & inclusion

      3.8

      Career opportunities

      3.2

      Culture & values

      3.2

      Senior management

      3.1

      Work/Life balance

      U.S. Customs and Border Protection has an employee rating of 3.6 out of 5 stars, based on 524 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Customs and Border Protection employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      524 reviews
      2.0
      Dec 2, 2025

      Ok but real lack of training and advancement

      Ag specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, overtime if wanted,

      Cons

      Long hours- management plays favoritism or seniority rather than hard work. You work mission critical to the CBP officers however you are not treated the same-they have more career opportunities more opportunities for overseas , more overtime, better Retirement Benefits, etc when requesting training, it is often ignored or overlooked. Management makes decisions without asking any input. THE LOCAL UNION IS LIMITED , and unfortunately use it to their own advantage with management

      3.0
      Nov 17, 2025

      Typical

      Human resources assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Job security, nice office, federal career

      Cons

      Disorganized, terrible training, overworked, lack of leadership

      5.0
      Oct 29, 2025

      Decent

      Border patrol agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Pay, Federal benefits which are really nice.

      Cons

      Bad Schedule, if you are junior, you will be working abnormal shifts.

      Viewing 127 - 129 of 524 Reviews
      Related searches: U.S. Customs and Border Protection jobs | U.S. Customs and Border Protection salaries | U.S. Customs and Border Protection benefits | U.S. Customs and Border Protection interviews
      ReviewsU.S. Customs and Border Protection reviews

      Glassdoor has 550 U.S. Customs and Border Protection reviews submitted anonymously by U.S. Customs and Border Protection employees. Read employee reviews and ratings on Glassdoor to decide if U.S. Customs and Border Protection is right for you.