employer cover photo
employer logo
employer logo

U.S. Customs and Border Protection

Engaged Employer

U.S. Customs and Border Protection reviews

3.6

71% would recommend to a friend

(524 total reviews)

Rodney S. Scott

78% approve of CEO

68% positive business outlook

U.S. Customs and Border Protection has an employee rating of 3.6 out of 5 stars, based on 524 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Customs and Border Protection employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Reviews by job title

524 reviews
4.0
Apr 13, 2022
Recommend
CEO approval
Business Outlook

Pros

Opportunities around the world Can try new teams or units every year May not seem like it but we do stop criminal organizations and terrorists Good pay Good benefits Most coworkers are fun to work with Once you go home you do not take work with you Very diverse workforce Has been innovative the last few years

Cons

Treated liked a child The laziest officers get promoted Government red tape Micro management Redundant training and pointless policies (all gov.) Can be boring quickly if stuck in a unit Work holidays and weekends Can be a long time to get a m-f schedule Management out to get you Your coworkers can not be fired when they should have been Forcing you to do overtime a lot and if you do not want it there is no choice Forcing to go to border and they do not care about your excusals. They do not care about you at all - One officer had a 2 week old and they denied the excusal to not go to border. Another had a parent dying of cancer out of state they denied the officer's transfer.

5.0
Mar 12, 2022
Recommend
CEO approval
Business Outlook

Pros

Allows me to broaden my botanical & zoological knowledge base of international agricultural & biological fauna /flora. n addition, the import/export regulatory inspection duties involve daily usage of shipping & freight forwarding documentation.

Cons

Working on the the nation's Front Line does involve risk of injury, sickness & physical exhaustion due to environmental, work-station & job-specific interactive demands.

1.0
Mar 2, 2022

anti employee culture

Recommend
CEO approval
Business Outlook

Pros

money is the only pro here

Cons

who wants to work for open border Mayorkas?

Viewing 157 - 159 of 524 Reviews

Glassdoor has 550 U.S. Customs and Border Protection reviews submitted anonymously by U.S. Customs and Border Protection employees. Read employee reviews and ratings on Glassdoor to decide if U.S. Customs and Border Protection is right for you.