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U.S. Customs and Border Protection

Engaged Employer

U.S. Customs and Border Protection reviews

3.6

71% would recommend to a friend

(524 total reviews)

Rodney S. Scott

78% approve of CEO

68% positive business outlook

Ratings by category

4.1

Compensation and benefits

3.9

Diversity & inclusion

3.8

Career opportunities

3.2

Culture & values

3.2

Senior management

3.1

Work/Life balance

U.S. Customs and Border Protection has an employee rating of 3.6 out of 5 stars, based on 524 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Customs and Border Protection employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Ratings by demographic groups

Reviews by job title

524 reviews
2.0
Jan 26, 2022

Secure goverment job with pros and cons

Air interdiction agent
Recommend
CEO approval
Business Outlook

Pros

A goverment worker has guaranteed job stability and doesn’t not worry about recessions or being laid off. You have the opportunity once you are in the system to work in various organizations that impact the country and the world.

Cons

You are required to do what the goverment ask you to do regardless of your political or emotions biases on the decision makers. The job locations are often not ideal and the lifestyle can be difficult for some families to adjust to. It’s very similar to being in the military without rank.

4.0
Jan 7, 2022

Agricultural Specialist

Agricultural specialist
Recommend
CEO approval
Business Outlook

Pros

- Healthcare, pension, job security

Cons

- Long hours, work nights, weekends, holidays. Work with the public.

3.0
Dec 29, 2021

The work is important

Program manager
Recommend
CEO approval
Business Outlook

Pros

For all US federal agencies, the work you do is important and contributes to the bottom line for the taxpayers. It's challenging and has great benefits. Depending on a person's skillset and qualifications, the pay is generally pretty good. Being part of a mission-focused organization is very personally rewarding.

Cons

Working for government is very challenging in that politics rule the day. Unlike the private sector where a company might invest more funding into a well performing program. Program performance is rarely the metric that determines investment levels and this presents an infinitely uphill climb to make any progress. While pay was also listed as a positive, if you are an extremely well qualified and high performing individual, your pay likely doesn't reflect your value and there's no way around that because the pay structure is antiquated. This has a negative impact on recruiting, as well.

Viewing 163 - 165 of 524 Reviews
Related searches: U.S. Customs and Border Protection jobs | U.S. Customs and Border Protection salaries | U.S. Customs and Border Protection benefits | U.S. Customs and Border Protection interviews
ReviewsU.S. Customs and Border Protection reviews

Glassdoor has 550 U.S. Customs and Border Protection reviews submitted anonymously by U.S. Customs and Border Protection employees. Read employee reviews and ratings on Glassdoor to decide if U.S. Customs and Border Protection is right for you.