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      U.S. Customs and Border Protection

      Engaged Employer

      U.S. Customs and Border Protection reviews

      3.6

      68% would recommend to a friend

      (523 total reviews)

      Rodney S. Scott

      69% approve of CEO

      63% positive business outlook

      Ratings by category

      4.1

      Compensation and benefits

      3.8

      Diversity & inclusion

      3.8

      Career opportunities

      3.2

      Senior management

      3.1

      Culture & values

      3.1

      Work/Life balance

      U.S. Customs and Border Protection has an employee rating of 3.6 out of 5 stars, based on 523 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Customs and Border Protection employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      523 reviews
      1.0
      Jan 7, 2018

      International Trade Auditor

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      federal benefits (i.e. vacation and sick time)

      Cons

      This was the worst job I ever had. The office culture is unprofessional and reminded me of being in high school. I worked with many unqualified people who really didn't work that much during the day. Basically I didn't gain anything at this job, and my manager was totally hostile.

      3.0
      Nov 22, 2014

      Great years

      Border patrol agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      The compensation and benefits were out of this world. The actual job was a lot of fun and you get the opportunity to help people. They mostly provided some excellent training.

      Cons

      The mission was not fully supported by the management. Shift-rotations played havoc on personal life and sleep. Career development was based on seniority and favoritism instead of performance and merit.

      2.0
      Nov 11, 2013

      CBP Officer

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay is good with a lot of overtime but that's about it.

      Cons

      With much overtime comes no life. Little actual law enforcement. Sitting at work day in and day out watching many law breakers go about their day due to little to no enforcement. Basically TSA with a gun Biggest con is most southern border port of entries(where CBP does most hiring) are by far some of the worst places to live in the country.

      Viewing 16 - 18 of 523 Reviews
      Related searches: U.S. Customs and Border Protection jobs | U.S. Customs and Border Protection salaries | U.S. Customs and Border Protection benefits | U.S. Customs and Border Protection interviews
      ReviewsU.S. Customs and Border Protection reviews

      Glassdoor has 549 U.S. Customs and Border Protection reviews submitted anonymously by U.S. Customs and Border Protection employees. Read employee reviews and ratings on Glassdoor to decide if U.S. Customs and Border Protection is right for you.