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U.S. General Services Administration

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U.S. General Services Administration reviews

3.8

60% would recommend to a friend

(881 total reviews)
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Daniel M. Tangherlini

52% approve of CEO

27% positive business outlook

Ratings by category

4.1

Work/Life balance

3.9

Compensation and benefits

3.8

Diversity & inclusion

3.7

Culture & values

3.7

Career opportunities

3.3

Senior management

U.S. General Services Administration has an employee rating of 3.8 out of 5 stars, based on 881 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. General Services Administration employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Ratings by demographic groups

Reviews by job title

881 reviews
3.0
Jul 6, 2026

Innovative environment but plagued by high turnover and low morale

Contract specialist
Recommend
CEO approval
Business Outlook

Pros

More technologically advanced than other government agencies. Much more lean, agile and less bureaucratic than other government agencies. Lots of opportunities to learn about the various types of commercial acquisitions.

Cons

High turnover at the top of the organization in recent years. Confusing communication/lack of explanation regarding re-organization and new work environment. Recent efforts to downsize resulted in extremely high workloads, disorganization, and very poor morale. Depressing to see a once great place to work to be in such disarray. (Many areas have gaps in knowledge and expertise due to mass exodus and reorganization). Top leadership seems out of touch with what GSA does and how it operates on a daily basis which has exacerbated morale problems. Feels “political” vs. the normal apolitical stance every government position I’ve had over the past 15 years I’ve been in the career field.

Viewing 4 - 6 of 881 Reviews
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ReviewsU.S. General Services Administration reviews

Glassdoor has 962 U.S. General Services Administration reviews submitted anonymously by U.S. General Services Administration employees. Read employee reviews and ratings on Glassdoor to decide if U.S. General Services Administration is right for you.