UCSF Health reviews

3.7

68% would recommend to a friend

(903 total reviews)
avatar

Suresh Gunasekaran

45% approve of CEO

63% positive business outlook

UCSF Health has an employee rating of 3.7 out of 5 stars, based on 903 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UCSF Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

903 reviews
2.0
Dec 14, 2023
Recommend
CEO approval
Business Outlook

Pros

They pay incredibly well and allow for flexibility in some administrative positions.

Cons

UCSF is provider-driven and living in the 1990s. They say that they use Lean and Kata but they don't do it correctly, and they also don't have the structure for these systems to work in due to the top down leadership structure. We got a new CEO and things have gone downhill since then. Layoffs and hiring freezes happened, then consolidating departments (layoffs but didn't want to call it that again) while we get emails every other day that a brand new C-suite title has been created and they have brought a Yes-man in to placate the demands of the top down leadership. Now everyone is incredibly short staffed and expected to 'get our numbers up'; yes, not take better care of our patients, but make us more money. I fear these golden handcuffs but am constantly seeking another opportunity. Everyone is scared, no one will speak up or speak their minds, true change cannot happen because there is no data structure to the entire institution. Process measures are impossible to obtain and sustainment never happens due to the travelers and the demands of the higher-ups. In every meeting I've ever been in with our C-suite and upper management (which is at least once a week or more) they will push their solutions at teams and bully them into doing what they want. It's a constant state of fire-fighting and if you don't abide, there's always the sense of 'or else' ... what a shame that this hospital has good rankings and marks. It is not at all representative of what is actually happening here. I feel bad for any patient who has to come through our doors.

1.0
Jul 22, 2022

Abusive Employment Practices

Recommend
CEO approval
Business Outlook

Pros

Stated mission of advancing health worldwide is admirable

Cons

Abusive employment practices and poor wages

Viewing 76 - 78 of 903 Reviews

Glassdoor has 1,032 UCSF Health reviews submitted anonymously by UCSF Health employees. Read employee reviews and ratings on Glassdoor to decide if UCSF Health is right for you.