Is UMass Lowell a good company to work for?

UMass Lowell has an overall rating of 4.3 out of 5, based on over 681 reviews left anonymously by employees. This rating has been stable over the past 12 months. 89% of employees would recommend working at UMass Lowell to a friend and 55% have a positive outlook for the business. The best reviews about UMass Lowell have been left by employees working as Graduate Student , Research Assistant and Graduate Research Assistant .

Does UMass Lowell pay their employees well?

According to anonymously submitted Glassdoor reviews, UMass Lowell employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at UMass Lowell. This rating has been stable over the past 12 months.

How satisfied are employees working at UMass Lowell?

89% of UMass Lowell employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UMass Lowell 4.4 out of 5 for work life balance, 4.3 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at UMass Lowell?

Research Assistant (62) , Graduate Research Assistant (40) , Teaching Assistant (20) , Graduate Student (10) , Graduate Teaching Assistant (10) , PhD Student (8) , Assistant Professor (7) , Grader (7) , Undergraduate Research Assistant (7) , Administrative Assistant (6) , Graduate Assistant (6) , Student Assistant (6) , Student Grader (6) , Tutor (6) , Peer Tutor (5)

What are the pros of working at UMass Lowell according to real employee reviews?

"great envrionment and people there" ((in 28 reviews)); "Friendly staffs Convenient to go to classes" ((in 27 reviews)); "Good benefits for not a lot of work (dependent on what building you're assigned to)" ((in 20 reviews)); "Flexible hours and be on campus" ((in 20 reviews)); "Great Opportunity to start at the University" ((in 11 reviews))

What are the cons of working at UMass Lowell according to real employee reviews?

"The pay is low and does little to help the actual cost of attending the institution" ((in 42 reviews)); "1. Low salary" ((in 14 reviews)); "Poor communication, disorganized, lots of confusing and sometimes useless hoops to jump through" ((in 6 reviews)); "no leadership from athletic director" ((in 3 reviews)); "Low compensation Hard work Lots of socializing (can get exhausting)" ((in 3 reviews))

What are employees saying about UMass Lowell layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UMass Lowell layoffs and their outlook for job security at UMass Lowell in 2026.

What are the top reviewed UMass Lowell locations?

Lowell , Boston , Lexington , New York , Lowell , Nashua , Bethesda , Andover , Cambridge , Dracut , Everett , Jamaica Plain , Malden , Melrose , Pepperell , Quincy , Fitchburg , Shrewsbury , Worcester , Flo

Skip to content Skip to footer

Notifications

UMass Lowell

UMass Lowell reviews

4.3

89% would recommend to a friend

(559 total reviews)

Marty Meehan

76% approve of CEO

55% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Work/Life balance

4.3

Culture & values

4.0

Senior management

4.0

Career opportunities

3.4

Compensation and benefits

UMass Lowell has an employee rating of 4.3 out of 5 stars, based on 559 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The UMass Lowell employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

559 reviews

2.0

Aug 17, 2021

Workers are great; senior management is awful

Internal communications specialist

Recommend

CEO approval

Business Outlook

Pros

People are pleasant to work with and the environment is nice. Students are great, co-workers are great, too. You get some education benefits.

Cons

Everyone pays for parking, which is expensive. You are not eligible for benefits right away, which the university does NOT reveal until after hiring. Pay raises are miniscule, and unless you're a high-level administrator or full professor, the pay sucks. The university does not care about its workers.

1.0

Jul 2, 2021

Toxic work place

Coordinator

Recommend

CEO approval

Business Outlook

Pros

Flexible hours, okay pay, and not very stressful.

Cons

Very toxic work place where everyone support each other based on favoritism and personal relations. It's like being in high school in a drama movie where all the management and leadership acts like the mean girl. Students are the least important part for that place.

2.0

Nov 23, 2020

Toxic environment

Coordinator

Recommend

CEO approval

Business Outlook

Pros

Tuition benefit - fee waiver 100% for employees

Cons

No advancement opportunities. Extremely political and unprofessional workplace.

Viewing 7 - 9 of 559 Reviews

Top companies for "Compensation and Benefits" near you

University of Michigan

3.9★Compensation & Benefits

University of Washington

3.5★Compensation & Benefits

NYU (New York University)

3.9★Compensation & Benefits

Stanford University

3.6★Compensation & Benefits

Jobs at UMass Lowell

Assistant (Core Research Facilities) (Temporary, Part-Time)

GPS Support Specialist (Temporary, Part-Time)

Summer Research Assistant (Temporary, Part-Time)

Enrollment Support Specialist, Undergraduate (Temporary, Part-Time)

Academic Advisor - UMass Lowell Online (Temporary, Part-Time)