UNFI reviews

3.0

42% would recommend to a friend

(2,369 total reviews)
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J. Alexander (Sandy) Miller Douglas

42% approve of CEO

30% positive business outlook

UNFI has an employee rating of 3.0 out of 5 stars, based on 2,369 company reviews on Glassdoor which indicates that most employees have an average working experience there. The UNFI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Feb 22, 2015
Recommend
CEO approval
Business Outlook

Pros

Fast growing company linked to Whole Foods (40% of business) and the growing organic and natural field. Staff below upper management is dedicated and skilled. UNFI has a strong commitment to the community and supports lots of volunteerism by employees.

Cons

Upper management is poorly suited for this fast growing company - most are learning on the job. IT is a complete disaster - old legacy systems, poor infrastructure, constant fire-fighting issues that result in significant unpaid work nights and weekends by many, many people. In my 4 years there, lots of major projects across IT depts. that took lots of effort beyond regular duties, and most ultimately ended up being cancelled mid-stream. CIO doesn't have a clue (came from A&P after being there 37 years) - VP level in IT replaced twice in 2 years - confused priorities and little planning. This is NOT a company where you can grow your IT career - no commitment to training or using new technology. Plenty of other and much better Fortune 500 companies in RI to pursue a technical job.

3.0
Oct 24, 2017

I had hopes

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

When i left, the people there were awesome to work with. Excellent benefits. An incentive program that can push you to do better by offering a much higher pay per hour should you go above and beyond in selection (only selection) Great place for those who know what they want and are willing to work to get there, otherwise you get on the never ending wheel of uncertain misery.

Cons

As many hours as you could never want. 50-60+ Management is claimed to be hired from within, and with literally 1 exception, this is a bold faced lie. Work "rate" has been proven to be tampered with on more occasions than i can even count (not an exaggeration, they busted one supervisor 6 times in a month) Making it difficult if not impossible to make your standard working rate, let alone incentive. When i left there, it was not a good place to work if you want to see your family or have any for of social life due to massive hours and mandated overtime. I honestly hope that last one changed

2.0
Dec 2, 2015
Recommend
CEO approval
Business Outlook

Pros

When i worked for the company in its early years, focus was on taking care of the customer and providing innovative ways to get customers better deals and achieve a better bottom line at the same time. Service/Delivery level, Selection, and CUSTOMER service. The customer being the focal point. People were fantastic to work with for the most part. Perks like massage therapy, holiday bonus, appreciation gestures that were good.

Cons

Nationalization. The company started acquiring other dysfunctional companies and started to focus too much on making them profitable and upper management salaries than customer and employees. Good luck getting a review on time and if you do don't expect more than 3% and that is if you give up your family completely and dedicate yourself to the company. Remote management is horrible. Who is your manager this week? Lets see. Management locally is decent when present. Bonus? ESOP? Sorry. Try again. Bar set too high to be realistic so everyone gets no bonus except for upper yuckity yucks. COO Sean Griffin in 2016 gets a 14% pay equiv to about 60K increase and according to the stock report everyone else gets a ton of stock options while everyone else is told tough crap, pound sand. Better luck next year. Stocks tanked for a reason. Customers left because we could not support them. UNFI can be profitable and support its customers. Right now they are cutting people at an alarming rate and saying its because we lost a large customer. Cut your expensive/lavish retreats for your inept sales team and put it to work for your customer.

Viewing 7 - 9 of 2,369 Reviews

Glassdoor has 2,449 UNFI reviews submitted anonymously by UNFI employees. Read employee reviews and ratings on Glassdoor to decide if UNFI is right for you.