Is UPMC a good company to work for?

UPMC has an overall rating of 3.2 out of 5, based on over 5,802 reviews left anonymously by employees. This rating has been stable over the past 12 months. 48% of employees would recommend working at UPMC to a friend and 41% have a positive outlook for the business. The best reviews about UPMC have been left by employees working as Summer Associate , Intern and Resident Physician .

Does UPMC pay their employees well?

According to anonymously submitted Glassdoor reviews, UPMC employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at UPMC. This rating has been stable over the past 12 months.

How satisfied are employees working at UPMC?

48% of UPMC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UPMC 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at UPMC?

Registered Nurse (375) , Registered Nurse, BSN (158) , Patient Care Technician (135) , Medical Assistant (80) , PCT Patient Care Tech (66) , Systems Analyst (58) , Patient Service Representative (48) , Administrative Assistant (40) , Service Coordinator (39) , Physical Therapist (36) , Manager (33) , Pharmacy Technician (33) , Professional Staff Nurse (33) , Nurse Practitioner (31) , Patient Access Representative (30)

What are the pros of working at UPMC according to real employee reviews?

"Good benefits are wonderful and cost little compared to other companies" ((in 459 reviews)); "Great coworkers and lots of work." ((in 226 reviews)); "people are great and nice" ((in 217 reviews)); "They are all caring and fully support our staff to have a good work/life balance." ((in 104 reviews)); "Other staff is friendly and helpful" ((in 93 reviews))

What are the cons of working at UPMC according to real employee reviews?

"Pay is low with only $1/hour differential for nights and $1/hour differential as charge." ((in 540 reviews)); "Poor management and constantly understaffed" ((in 310 reviews)); "Salary is low and not competitive to experience." ((in 136 reviews)); "Poor upper management." ((in 77 reviews)); "2. Poor leadership" ((in 67 reviews))

What are employees saying about UPMC layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UPMC layoffs and their outlook for job security at UPMC in 2026.

What UPMC locations have received the highest employee ratings?

East Pittsburgh , Cranberry Twp , Hanover , New Castle , Allison Park , Greensburg

UPMC reviews

3.2

48% would recommend to a friend

(5,446 total reviews)

Leslie C. Davis

37% approve of CEO

41% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Career opportunities

3.2

Work/Life balance

3.1

Culture & values

3.0

Compensation and benefits

2.8

Senior management

UPMC has an employee rating of 3.2 out of 5 stars, based on 5,446 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPMC employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

1.0

Apr 9, 2012

Every day I feel ashamed for cooperating with what seems like the greatest evil unleashed on the face of the planet.

Patient care technician (nurse aide)

Recommend

CEO approval

Business Outlook

Pros

There's a lot of positions available. A lot of shifts available. Location is pretty centrally located if you live in Pittsburgh--right off of main bus lines. There's a lot of pleasant people working there.

Cons

Everything. The salary is low compared to acute care facilities. Management and supervisors are completely lazy, unreliable, and incompetent. Discipline is completely arbitrary. Lots of people are so criminally negligent they would have their butts fired and probably prosecuted if they were at other places I've worked, while some of the best coworkers I've ever seen get driven out for trivial things like punching out a few minutes late. No flexibility in scheduling.

2.0

Aug 13, 2008

The Negatives outweigh the Positives

Milieu therapist

Recommend

CEO approval

Business Outlook

Pros

Being a nationally well-known hospital, having UPMC (no matter the specific facility) on your resume is a definite plus. There are numerous types of jobs available ranging from the normal '9-5' desk work to the '24-7' hands-on work with patients. Whether you are a student, fresh-out of college, looking for a career change, or just need a job ASAP, you really can't go wrong with UPMC. Specifically within WPIC, the workers are diverse (age/race) and it's a good place to get experience working with mental health patients of all kinds. Plus, the benefits and retirement package are decent.

Cons

The turnover rate is high, which is never a good sign. WPIC mandates (mandatory overtime) their workers often mostly due to the shortage of employees, and direct care workers often work understaffed on their units. Working with patients is very stressful and can be dangerous at times depending on which population you work with... the employee shortage does not help these matters at all. Loyalty and trust between co-workers/supervisors is questionable. There are no worthwhile incentives offered by management. Favoritism and general unfair treatment is seen between select supervisors and co-workers. Equipment and furniture are old and outdated, and there's often a shortage on towels and bed linen on some patient units. How that happens in a place that racks in billions in revenue (not-for-profit or not), I don't know. Oh, and parking sucks.

3.0

Jul 22, 2008

As unbiased a review of UPMC that can be given from a current employee!

Research associate

Recommend

CEO approval

Business Outlook

Pros

1. PTO - no questions asked (at least in my office). 2. Decent enough benefits; I'm young and healthy, though. 3. Good, city location. 4. Locally and nationally recognized. 5. Tuition benefits help -some- but could be better.

Cons

Not much potential for career growth. Entry level employees are unable to move up (or receive pay increases) without dramatic action (i.e. advanced degree obtainment).

Viewing 28 - 30 of 5,446 Reviews

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Every day I feel ashamed for cooperating with what seems like the greatest evil unleashed on the face of the planet.

The Negatives outweigh the Positives

As unbiased a review of UPMC that can be given from a current employee!

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