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      UPS

      Engaged Employer

      UPS reviews

      3.4

      55% would recommend to a friend

      (36,847 total reviews)
      avatar

      Carol B. Tomé

      35% approve of CEO

      42% positive business outlook

      Ratings by demographic groups

      UPS has an employee rating of 3.4 out of 5 stars, based on 36,847 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

      Reviews by job title

      37K reviews
      4.0
      Aug 12, 2011

      Positive and challenging.

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stock, Benefits, Promotion from within, Positive work enviroment, endless opportunity. You basically run your own business within ups and if you are self-motivated this is the job for you.

      Cons

      It can be overwhelming at times. You are held to high standards and sometimes it is difficult to sell in areas that are natural decliners.

      3.0
      Aug 10, 2011

      Good workout, Good benefits. Pay suitable for a student/work-life balance.

      Part time package handler
      Recommend
      CEO approval
      Business Outlook

      Pros

      The health benefits are very nice when compared to other companies (especially part-time). Included is health/dental/vision. Have had no problems with the provider of the insurance. Somewhat flexible hours. Opportunities for overtime during peak seasons primarily but offered somewhat regularly as well. Once you obtain seniority, the pay gets better and better (especially for part-time work). Have had very little issues with my school schedule/work schedule. Supervisors have worked with me on the conflicts. Good workout and even get a short break during the shift if all things are going well. Lots of different ways to pursue a different job type once you get your foot in the door. Once you have time under your belt here, the vacation time/sick days/option days-week are pretty attractive. again, especially for part-time work. Tuition assistance is available. Military friendly company (maintain seniority during deployments).

      Cons

      Although many opportunities exist to move around the company, it is a very slow and diluted process. The flow of information and standard operating procedures is atrocious at times. People in leadership positions need to be sent to a simple leadership course to help some of them learn how to properly lead a team and address issues. Supervisors need to be educated much more than they are on standard operating procedures and filing of paperwork. It is very difficult to switch shifts, which I found somewhat odd for part-time work. Luckily, I have been fortunate enough to have had little issues with my school/work schedule thus far. Moving from the area you were hired to another area but doing the same job, still makes you lose your seniority. This seems very unfortunate for someone who wishes to stay with the company yet must relocate. The pay gets pretty good and it does not behoove you to move and lose your pay rate. Management of personnel is a little bit sub-par. Again, supervisors seem to have a lack of education in proper personnel/time management skills.

      Viewing 36163 - 36165 of 36,847 Reviews
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      Glassdoor has 41,063 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.