UPS reviews

3.4

54% would recommend to a friend

(36,808 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,808 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

37K reviews
3.0
Apr 6, 2010
Recommend
CEO approval
Business Outlook

Pros

The benefits are, by far, the best reason to work for UPS. There are very few employers out there that offer part-time employees such good benefits. Another benefit is that you know the hours you will be working everyday. The preload always runs Mon - Fri and you are almost always done with work by 9:30 AM. This allows you to be very flexible during the day if you desire to hold a second job, or attend classes. The job itself is not that difficult. Although, it does require tough skin sometimes to deal with the whining and complaining from preloaders with a poor work ethic or drivers who complain about the quality of their load.

Cons

The hours are one of the benefits, but one of the drawbacks as well. It is a hard adjustment for some people to get up at 3:00 AM to go to work. Also, starting pay is not that great. Oftentimes, preloaders that you supervise who have worked at UPS for several years will be making more than you. If you take a part-time management position with the hopes of getting promoted to full-time, well, good luck. UPS has always treated me well, but from the day I started I have been told that there are promotional opportunities. If you take the job for extra work, then that's great. If you want to make UPS a career, then seek out the positions that are full-time and apply for them directly. They need part-timers to run the day to day operations, so some managers don't really want to help people develop a career with UPS because then they would have to find someone to replace you.

2.0
Apr 6, 2010
Recommend
CEO approval
Business Outlook

Pros

Benefits are awesome (medical/pharm/dental/vision and tuition reimbursement!!) Compensation is premium, with non-merit based increases semi-annually. Small work teams. If you like good pay (8.50 to start) for mind-numbing repetitive work, this is a great place. Find out about the current "Union contract" from your co-workers to best maximize your stay here.

Cons

The Union!! Stuck in same paygrade regardless of experience, or job effectiveness, or even job task. Everything is based on seniority (how long you have been with the company). Slackers are compensated identically to hard workers, so there is no incentive/reward for doing a great job (except personal pride, which many are lacking). Job openings are filled by longest-standing employees, not by one best able to do the job.

4.0
Apr 2, 2010
Recommend
CEO approval
Business Outlook

Pros

Part-time, no weekends is pretty great. Unheard of benefits for part timers. The Teamster Union is strong so you don't have to put up with BS if you don't want to. Stay with the company for a least five years and you'll be vested for retirement.

Cons

Can be labor intensive at times, and management will try to trick you into doing more work than necessary. Just stay focused on the big picture and it's all good.

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