UPS reviews

3.4

54% would recommend to a friend

(36,822 total reviews)
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Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,822 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

37K reviews
3.0
Sep 21, 2013

Work-overload for ridiculous pay

Recommend
CEO approval
Business Outlook

Pros

Young, talented team. Internal coworkers often very nice and a pleasure to work with. Leads, even managers often very competent when it comes to IT support.

Cons

Technical background not sufficient. Program and webpage outdated, with lots of bugs. IT security faulty as well on many levels. Lots of unorthodox/creative solutions needed from agents to bypass system faults. Pay was ridiculous compared to work done. Work not distributed equally among agents, breaks less than promised. No pay negotiation when becoming 2nd level support, raise given only to those who were friendly with the management.

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