UPS reviews

3.4

54% would recommend to a friend

(36,820 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,820 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

37K reviews
2.0
May 21, 2013
Recommend
CEO approval
Business Outlook

Pros

Stable company, sound financials, lots of in-house courses training needed for the job. Salary a bit higher than the competition and industry standard.

Cons

Typical American company with lots of red-tape, bureaucracy, lengthy decision-making processes. Management is distant from common employees, even though company policy states "open-door". Poor facilities with management expecting leaders to put in extra hours without any form of compensation. Career progression opportunities very slim. Management always afraid to make commitments and stick with them. Decisions are made in either U.S or Brussels and passed on to employees with no consideration for employee opinion. Favoritism is abundant in the company with vacant positions being filled with people closest to the hiring manager and with a complete disregard to competencies and skills of other candidates.

3.0
May 16, 2013

Intense, unrelenting

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Workaholics are in their glory. Best in the industry in all areas.

Cons

Constantly striving to manage the unmanageable and squeeze more performance from every asset. Bullying senior management.

Viewing 36517 - 36519 of 36,820 Reviews

Glassdoor has 41,030 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.