UPS reviews

3.4

54% would recommend to a friend

(36,820 total reviews)
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Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,820 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

37K reviews
4.0
Jul 18, 2012

good company

Recommend
CEO approval
Business Outlook

Pros

good benefits, internal promotion, very systematic approach towards the process. stock option can be good

Cons

promotion is slow. HR process is very top-down. highly political working enviorment, the structure of the organization is always a bit of complicated.

4.0
Jul 11, 2012
Recommend
CEO approval
Business Outlook

Pros

By far the best benefits you can get for only working 17 hours a week. Job advancement all depends on timing (everything is seniority based except management) but is very much worth it if you can become a package/feeder/air/combo driver. Great work out. Teamster (union) influence (in most areas it's pretty good - some centers I've worked at were absolutely terrible as far as the company/union relations)

Cons

Very physical - at my current center (of 5 years) I've seen 4 or 5 military reserve employees quit due to physical stress (they actually walked out mid sort). When working a night sort (local sort), summer temperatures in the trailers average over 140 degrees. During the winter, preload sorts (morning sorts) can be single digit temperatures depending on where you live - and you WILL work in it. Though I listed it as a pro, seniority based job advancement can be terrible in specific cases. You can only transfer as a part-timer by means of education, death in the family, or mortal health/sickness. Transferring is impossible if there aren't any openings.

3.0
Jul 8, 2012

great job for those who want a job while in college

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good benefits for students and good life work balance

Cons

not enough hours, sometimes not enough work to do and weather conditions can be tough for workers

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