UPS reviews

3.4

55% would recommend to a friend

(36,786 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,786 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

37K reviews
4.0
Dec 9, 2008
Recommend
CEO approval
Business Outlook

Pros

The company is very strong and there is definite stability. Since there are many facets to UPS, pofessional gowth is a positive as well. UPS is an ideal company to start a career with, not necessarily so for one in their mid career depending on the position. Strong brand recognition and gaining solid experience will be a plus for any resume. UPS wants to retain and promote from within so have expectations to be there for the long haul if you truly want to make a go of it. The company is relatively flat, there are many supervisors and managers, but at the same time there is plenty of promotion opportunity.

Cons

Work/Life Balance is nonexistent. According to UPS, there is no deadline that can go unmet, no matter how insignificant. Also pay is not in line with performance. You wil often find that salary for positions is at or below average for a given role or industry. Very conservative policies. Expect to be stretched thin and not necessarily rewarded as you feel that you should. In many cases, it may be difficult to advance your career, depending on the group that you work in. There is a tendancy for certain managers to "tap your brakes" since there is an approval process to be considered for supervisory roles.

3.0
Dec 5, 2008
Recommend
CEO approval
Business Outlook

Pros

Pay and benefits, work is fairly easy. Being part of the teamsters union is a plus. Great vacation time-off, some drivers get nearly six weeks off-paid a year, not including holidays.

Cons

Long hours, and it is hard on the body. Managment is always trying to micro-manage the workplace. Some of the goals from management can be unrealistic.

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Glassdoor has 40,991 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.