UPS reviews

3.4

55% would recommend to a friend

(36,804 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,804 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

37K reviews
2.0
Aug 21, 2008
Recommend
CEO approval
Business Outlook

Pros

job security, christmas chocolate box! competetive salary based on similar jobs in the local area. holiday allowance is good, in own department always willing to be flexible. fairly relaxed working day within own department. recognition scheme works well in general even though it is just a token gesture. open door policy works but getting results is a different matter

Cons

lack of promotion based on merit and actual ability, management team selected on basis of who you know and not what you know, cliquey atmosphere. not interested in helping employees reach their potential. working environment could be better, cramped office space, bad building maintainence. inability to apply its own policies.

3.0
Aug 12, 2008
Recommend
CEO approval
Business Outlook

Pros

If you need a temporary job or are ambitious, but lack a formal education.

Cons

Medium monotony of the job.

4.0
Aug 2, 2008
Recommend
CEO approval
Business Outlook

Pros

Structure, determination, strong corporate culture, vision. Extremely educational on every imaginable level, a training that is stellar outside UPS. If you've been at this company, it's a breeze taking on pretty much any other challenge. Especially so if given an excellent mentor/boss (which I happened to have).

Cons

Extremely political and bureaucratic. How about two-three months for ordering a lamp? Non-flexible. No room for real responsibility, there's always someone else who approves and decides which disconnects people from their jobs. Furthermore, people are not viewed as people, it's all about statistics and ROI. Poor pay compared to other companies for similar jobs. Reasons for advancement are unclear. It's pretty much all about knowing the right people and networking within the company. Management (including myself) are treated like royalties (how about planing a new lawn for a visit to one of the centers?) and are able to freely act as dictators creating their own little realm within the Big Brown.

Viewing 36784 - 36786 of 36,804 Reviews

Glassdoor has 41,013 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.