Is UPS a good company to work for?

UPS has an overall rating of 3.4 out of 5, based on over 41,045 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 54% of employees would recommend working at UPS to a friend and 41% have a positive outlook for the business. The best reviews about UPS have been left by employees working as Peak-seasonal Helper , IT Intern and Seasonal PVD .

Does UPS pay their employees well?

According to anonymously submitted Glassdoor reviews, UPS employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at UPS. This rating has been stable over the past 12 months.

How satisfied are employees working at UPS?

54% of UPS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UPS 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at UPS?

Package Handler (4122) , Part Time Package Handler (2707) , Supervisor (1154) , Seasonal Driver Helper (974) , Loader (753) , Part Time Supervisor (746) , Preloader (688) , Driver (664) , Operations Supervisor (642) , Warehouse Worker (542) , Loader/Unloader (472) , Driver Helper (398) , Account Executive (378) , Sorter (344) , Manager (293)

What are the pros of working at UPS according to real employee reviews?

"The benefits are great but I don't know if they are worth the body soreness and stress" ((in 4946 reviews)); "It was pretty good pay and the hours were ok. it wasnt that bad overall." ((in 4692 reviews)); "Great for people who may have been unemployed for a while and want to re enter the work force." ((in 1335 reviews)); "You get paid good money and it can also be a stepping stone to a lifelong career" ((in 631 reviews)); "the tuition reimbursement is great and the health care is excellent" ((in 398 reviews))

What are the cons of working at UPS according to real employee reviews?

"Poor management... ran the company like it was the military screaming and yelling at employees." ((in 2040 reviews)); "Long hours and sometimes can't take a break because it's a lot of work" ((in 1635 reviews)); "no work life balance: many days you are working extremely long hours from 8:30am to 5" ((in 703 reviews)); "Bad supervisors that are lazy and don't want to help you out." ((in 594 reviews)); "Your management will change every few years and it’s a crap shoot whether you will get good or bad manager." ((in 401 reviews))

What are employees saying about UPS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UPS layoffs and their outlook for job security at UPS in 2026.

What are the top reviewed UPS locations?

Atlanta , Louisville , New York , Chicago , Dallas , Ontario , Houston , Los Angeles , San Antonio , Hodgkins , Philadelphia , Portland , Phoenix , Jacksonville , Columbus , Parsippany , Salt Lake City , Indianapolis , Minneapolis , Seattle , Orlando , Raleigh , Greensboro , Lenexa , Nashville , Las Vegas , Fort Worth , Charlotte , Denver , Mahwah

UPS reviews

3.4

54% would recommend to a friend

(36,833 total reviews)

Carol B. Tomé

35% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

UPS has an employee rating of 3.4 out of 5 stars, based on 36,833 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

37K reviews

4.0

May 27, 2021

great benefits and union not bad for no degree and 100gs a year

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

money, medical benefits, union, pension,discount on ups stocks

Cons

long hours and crappy management

2.0

May 24, 2021

New CEO does not care about UPS Values

Account executive

Recommend

CEO approval

Business Outlook

Pros

Great people. Work has potential to be rewarding.

Cons

New CEO flipped company culture on its head. Became a numbers driven organization almost overnight.

1.0

May 14, 2021

Horrible place to work for management

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Weekly paychecks, tons of overtime, employees are like family. Medical, dental, vision, vacation and sick time benefits.

Cons

Fear based management, embarrass, belittle and humiliate, public discipline. No formal training. Women and minorities are often passed up for promotions. Horrible work hours, hard to take time off. Holidays are busy time therefore you don’t get to see your family. Micro management that point out issues but no help or suggestions on how to do better or be better. NO PRAISE or recognition for job well done. Poor behavior is promoted while hard workers are over looked. Ran by rich white men that don’t appreciate they would not be where they are without the people below them. They don’t value their employees and management (part-time) supervisor turn over is high.

Viewing 400 - 402 of 36,833 Reviews

Jobs at UPS

Customs Brokerage Rep II (M-F 3pm-11:30pm) *REMOTE* (Must live within a commutable distance to Philadelphia, PA)

Philadelphia, PA

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Customs Brokerage Rep II (M-F 3pm-11:30pm) *REMOTE* (Must live within a commutable distance to Philadelphia, PA)

Philadelphia, PA

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Customs Brokerage Rep II (Mon-Fri 5pm-1:30am) *REMOTE* (Must live within a commutable distance to Philadelphia, PA)

Philadelphia, PA

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Customs Brokerage Rep II (Mon-Fri 5pm-1:30am) *REMOTE* (Must live within a commutable distance to Philadelphia, PA)

Philadelphia, PA

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Customs Brokerage Rep II (Mon-Fri. 3-1130pm EST) *REMOTE* (Must live within a commutable distance to Louisville, KY)

Louisville, KY

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great benefits and union not bad for no degree and 100gs a year

New CEO does not care about UPS Values

Horrible place to work for management

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