US Foods reviews

3.2

48% would recommend to a friend

(3,361 total reviews)
avatar

Dave Flitman

34% approve of CEO

39% positive business outlook

US Foods has an employee rating of 3.2 out of 5 stars, based on 3,361 company reviews on Glassdoor which indicates that most employees have a good working experience there. The US Foods employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews
3.0
Feb 12, 2019
Recommend
CEO approval
Business Outlook

Pros

The onboard training is fairly good (classroom there’s a lot of filler information, but the peer time helps). Paid holidays including the Eves of Christmas and New Years, located near the airport, good pay and yearly merit increase

Cons

Many managers decide to leave abruptly, resulting in uncertainty for the members of their teams. The amount of details a buyer has to manage can be a headache, and often time communication with other departments within the company or with suppliers can be cumbersome. There is much pushback from the markets on decisions we make and often times territory managers have unreasonable customer demands, which impacts our service level. Goals/metrics are incompatible with one another.

3.0
Jan 8, 2019
Recommend
CEO approval
Business Outlook

Pros

good pay and benefits flexibility to work from home

Cons

departments do not work together well / lack of cohesion which is a reflection on upper management's skills does not matter how long you've been there, what sacrifices you've made or if you stuck around during the merger negotiations when a myriad of others left the company, you are dispensable, period.

4.0
Oct 18, 2018

Coordinator II

Recommend
CEO approval
Business Outlook

Pros

The company is far ahead of the competition when it comes to technology. Currently in the process of updating software programs and equipment. Most departments in my facility now have the option to WFH up to 3 days a week. This is a big plus. They provided the laptops and the headsets. Many helpful tools for the field people, from the GPS delivery trackers, My Kitchen ect. The company wants to see people succeed. They have a mentor program, Toastmaster, training, Lynda.com tutorials, Lunch N' Learns, Spirit Committees, ERP's (Employee Ran Programs). The company tries to be open and honest as much as they can with email updates and quarterly Town Halls. Obviously there are some things they can't share with us until the moment they decide to, which sometimes can seem misleading, but I get it. Benefits are descent. Tuition reimbursement. 401K. Stock options.

Cons

There have been instances, where a department has had issues with a Supervisor, but it takes multiple people on multiple occasions over months, before upper management and HR will do anything about this Supervisor. It seems the Supervisors are favored and the employees are looked at as the cause of the issues. Please take complaints seriously, especially when they are coming from several people in the same department about the same person. Really look into the issues, and find out what can be done to remedy it. You sometimes get these new Supervisors who have little training and things don 't go so smoothly in the beginning. They could use extra training and coaching. With the companies "Process Improvements", it now has allowed them to pick ppl up and put them in a new group w/o even talking to this person before hand. This just happened to five of us. We were pulled into a meeting, with out knowledge of what was happening. Then when they told us we were all being put onto a new team, we had to have our poker faces on to not show how shocked we were. This isn't how you should handle things. I don 't mind being on this new team, in fact I love everyone on my team, but it was like a sucker punch to the gut being told in that fashion. Supervisors are not protected from this either. I've seen several Supervisors told they are moving to a new group. They called it "Cross training". Well, that's just how they get away with doing something like that. This one Sup. has been moved five times, bouncing between 3 groups. I think he's had enough "Cross Training". When you do things like this, it doesn't make us feel secure. I honestly have not felt secure ever since the whole merger business started a few years back. Things have drastically changed since the days I started. Some good and some not so good. With the "Cross Training", some managers are taking advantage of this. I went to my new team and was in training the first month. My second month, I was asked to help out another department 8 hours a day for the full month. This is now affecting my learning and I felt like I was falling behind. I don't mind helping out, but A. I'm in a new position, please find someone else to help out right now. B. Allow me to work 4 hours a day in my new task and 4 in the other dept so that I am continuing to learn what I need to for my new job. Now i'ts been a month since I last worked on anything related to my new job and when I do get to go bk to it, I'm going to feel like I'm starting over again.

Viewing 262 - 264 of 3,361 Reviews

Glassdoor has 3,499 US Foods reviews submitted anonymously by US Foods employees. Read employee reviews and ratings on Glassdoor to decide if US Foods is right for you.