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US Immigration and Customs Enforcement

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US Immigration and Customs Enforcement reviews

3.1

51% would recommend to a friend

(130 total reviews)

Luke McCormack

40% approve of CEO

42% positive business outlook

US Immigration and Customs Enforcement has an employee rating of 3.1 out of 5 stars, based on 130 company reviews on Glassdoor which indicates that most employees have a good working experience there. The US Immigration and Customs Enforcement employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Reviews by job title

130 reviews
3.0
Jul 8, 2014

Good experience, needs management change

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Experience for your resume, good wage for ppl in school or just graduating

Cons

Management treats staff like they're the detainees, only get a 30 minute break which ends up being more like 15 minutes by the time you get out the building and back inside to clock in and out

2.0
Apr 18, 2014
Recommend
CEO approval
Business Outlook

Pros

Like all Fed jobs, excellent benefits. Some offices within ICE offer flex schedules and telework, but this isn't available for supervisors.

Cons

I am a supervisor working in the Office of Financial Management. Low morale, little accountability, managers don't support or listen to first line supervisors. The Federal Viewpoint Survey speaks for itself...ICE is consistently at the bottom for a reason.

3.0
Mar 6, 2014
Recommend
CEO approval
Business Outlook

Pros

Variety of investigative work, good people, offices in many locations, strong pay and benefits

Cons

Agents are favored and analysts tend to get the short end of the stick when it comes to promotions, TDY opportunites, and reassignment policies (there aren't any analyst-specific policies regarding transfers). Most analysts are supervised by an agent, and that causes a conflict of professional interests as well. There are no training representatives so I have missed out on several training opportunities because my management did not disseminate the info. The Human Resources department is often unknowledgable and incompetent. The pay is good, although not as good as other agencies, and morale is fairly low across the board. It's difficult for an analyst to get promoted to GS-14 or 15

Viewing 112 - 114 of 130 Reviews

Glassdoor has 142 US Immigration and Customs Enforcement reviews submitted anonymously by US Immigration and Customs Enforcement employees. Read employee reviews and ratings on Glassdoor to decide if US Immigration and Customs Enforcement is right for you.